Job Description

Join our team at Holiday Inn Washington DC National Capital Mall!

Working at Holiday Inn Washington DC National Mall offers a unique and rewarding experience for several reasons. Situated near the National Mall, the hotel is within walking distance of iconic landmarks such as the Smithsonian museums, the U.S. Capitol, and the Washington Monument. Our central location provides a vibrant and dynamic work environment. Our hotel fosters a supportive and inclusive work environment where teamwork and collaboration are highly valued. Employees are encouraged to bring their unique perspectives and ideas to the table, creating a dynamic and engaging workplace. Holiday Inn Washington DC National Mall is also actively involved in the local community, offering employees the chance to participate in various community service initiatives and events. This engagement not only enriches the community but also provides team members with a sense of purpose and connection.

Overall, working at Holiday Inn Washington DC National Mall offers professional growth, excellent benefits, and a vibrant, supportive work culture. It's an exciting place to build a career, where you can thrive!

SALES MANAGER

Reports to: Director of Sales & Marketing
Salary Range: $60,000 – $65,000 annually (experience-based compensation)

This position description incorporates the core responsibilities of the job. It recognizes that other related duties not specifically mentioned may also be performed and that not all responsibilities may be carried out depending on operational needs.

The Sales Manager plays a key role in driving revenue and building lasting relationships for Holiday Inn Washington DC National Mall This position is responsible for generating guest room and meeting space bookings by identifying new business opportunities, developing strong client relationships, and promoting the hotel's services and amenities. The Sales Manager serves as a trusted partner to clients throughout the sales process—from the first conversation to the successful completion of their stay or event—while collaborating with hotel teams to deliver exceptional guest experiences. This is an exciting opportunity for a motivated and relationship-driven sales professional who enjoys connecting with people, growing business, and contributing to a dynamic hospitality environment.

Essential Functions

• Identify and qualify incoming leads and sales inquiries.
• Prospect and develop new business opportunities within assigned market segments.
• Build and maintain strong relationships with new and existing clients.
• Conduct sales calls, site tours, and client meetings to showcase the hotel's facilities and services.
• Maintain accurate client account files, sales records, and booking histories.
• Track top and target accounts using established sales systems and trace procedures.
• Work closely with rooms, catering, conference services, and banquet teams to ensure seamless execution of group bookings and events.
• Maintain strong knowledge of hotel facilities, services, and nearby attractions, such as the National Mall and the Washington Monument, to effectively promote the property.
• Meet and exceed established revenue and proactive sales goals.
• Prepare and submit weekly and monthly sales activity reports.
• Participate in weekly sales and marketing meetings.
• Assist with promotions and initiatives targeting specific market segments.
• Represent the hotel at industry events, tradeshows, and networking functions.
• Follow all company policies, procedures, and standards outlined in the employee handbook.

Education and Experience

• Previous sales experience required.
• Hotel sales or hospitality industry experience preferred.
• Bachelor's degree in Hospitality, Business, Marketing, or a related field preferred but not required.

Skills and Abilities

• Excellent interpersonal, written, and verbal communication skills.
• Strong relationship-building and client service skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong negotiation and problem-solving abilities.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and PowerPoint.

Working Environment

• Primarily an office-based role with regular client interactions and property tours.
• Occasional travel to local networking events, tradeshows, and client meetings may be required.
• Flexibility to attend occasional evening or weekend industry events when needed.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life at work and beyond. *minimum 32 hours/week to qualify

We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.