Job Description

Informa Markets, a division within Informa, creates global platforms for industries to trade, innovate and grow. We organise over 450 large-scale branded and transaction-led events in over a dozen specialist markets. These are typically not-to-be-missed live and on-demand B2B events where industries convene and people gather to do business.

We also provide data and digital content, as well as year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads.

We are looking a Sales Manager to join our Healthcare Portfolio at GLOEX.

This role will be based at Ha Phan Building.

RESPONSIBILITIES:

1. Be responsible for managing domestic & international sales activities to meet regional and event targets.
2. Identify clients’ needs, maintain the relationship (mostly with senior positions) & increase the revenue with existing clients, deal with day-to-day clients’ requirement
3. Search and evaluate new prospects, build up exhibitor database, market research and develop relationship with potential clients in order to expand the customer network and company’s market share in local industry
4. Maintain good relationships with related Embassies and Associations, develop brand awareness and industry specific knowledge, including competitor events, keep up to date & analyze competitors’ activities.
5. Develop sales plans to do up-selling through sponsorship, advertising or integrated packages
6. Closely coordinate with the offices worldwide within network in managing exhibitions, overseas sales team and agents for prospects, customer services
7. Closely coordinate with Operation Department in all operations matters and with Marketing Department in promotional activities, coordinate with Finance team for timely and correct invoicing.
8. Analyze the show’s success and prepare reports, monitor after-sales services, compile and analyze sales figures for regional sales reports.
9. Maintain accurate and timely customer information and notes within Salesforce (CRM system)
10. Capture and enter sales contract information into the CRM/ invoicing system, being in charge of exhibitors’ payment follow up with the support from an event executive.
11. Develop the brand and industry specific knowledge, including competitor events
12. Directly report to and assist Event Manager in various matters of sales and event management.
13. Perform additional responsibilities as assigned.

Qualifications

• University diploma, major in business administration is a plus
• Three (03) years experienced in similar sales position, and proven ability to deliver or overachieve revenue targets, prioritize in the Healthcare section or have knowledge about the expo industry.
• Strong experience in managing relationships with customers across various regions and cultures
• Strong command of English
• Speaking Mandarin is a plus
• Ability to develop relationships at senior levels and manage customers’ needs
• Strong project management skills
• Strong interpersonal skills
• Presentable
• Able to work under high pressure
• Target oriented

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners. This position will be required to work in-person in the office five days a week.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact take up to four days per year to volunteer, with charity match funding available too
• Career opportunity the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here