Job Description

Are you a passionate hospitality sales professional ready to grow your career with a respected industry leader? Courtyard by Marriott Pittsburgh University Center is seeking a driven, relationship-focused Sales Manager to lead revenue growth, build strategic partnerships, and expand market share in one of Pittsburgh’s most vibrant business and university districts.

Managed by Concord Hospitality, an award-winning hotel management company known for its people-first culture, integrity, and operational excellence, this is an exciting opportunity to join a team committed to success and career advancement.

Located in the heart of Oakland, the hotel is surrounded by world-renowned universities, hospitals, museums, and major corporate demand generators. The property offers modern guestrooms, flexible meeting space, on-site dining, and the strength of the Marriott brand. As a Sales Manager at a Concord Hospitality property, you play a vital role in the hotel’s success. You will develop and grow hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space.

What You’ll Do

• Generate new business through prospecting, networking, and client outreach.
• Manage and grow corporate, group, university, healthcare, and local accounts.
• Conduct site tours, client presentations, and networking events.
• Negotiate contracts and close group rooms, meetings, and event business.
• Partner with revenue management to maximize occupancy, ADR, and citywide opportunities.
• Maintain accurate forecasting, pipeline activity, and sales systems such as Delphi.
• Deliver exceptional customer service with timely responses and follow-through.
• Collaborate with operations teams to ensure seamless event and guest execution.
• Represent the hotel professionally in the community and at industry events.
• Meet or exceed monthly revenue, booking, and sales activity goals.
• Support overall hotel success through teamwork and operational partnership.

What We’re Looking For
2+ years of hotel sales experience preferred
Marriott systems experience a plus
Strong closing, prospecting, and relationship-building skills
Excellent communication and organizational abilities
Self-motivated, competitive, and results-driven mindset
Knowledge of Pittsburgh market preferred

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:
• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Benefits

• Quarterly Bonus Plan
• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels and Marriott hotels worldwide
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.