Job Description

About the job Sales Manager (Special Products)

Key Responsibilities

• To manage team and support sales team
• Build rapport and customer relationships and qualifies the customer’s requirements
• Demonstrates the most suitable options to the customer, adapting own style according to the customer’s requirements
• Ensures Sales opportunities are maximized for the full range of SP services and products, including finance, warranties and service plans
• Agrees the sale price in an open and friendly manner, ensuring that Sales Manager authorization is discreetly gained as necessary.
• Co-ordinates order and delivery. Ensures pre-delivery inspections and agreed repairs/serving are carried out prior to delivery
• Liaises with administrative colleague to ensure product availability fit with standards, places the order, updates customer records and schedules any complementary services/additional work to be completed on the vehicle
• Maintains contact with the customer to ensure they are kept fully informed throughout the sale and pre-delivery process, notifying them of any changes and arranging a convenient handover.
• Develops relationships to win new business – managing relationships, prospecting, handling enquires
• Manages the display of products and merchandise. Ensures vehicles are presented professionally at all times
• Works with colleagues in supporting functions
• improvements and provide a seamless service to customers
• Works with colleagues across company to investigate and resolve customer complaints
• Maintains a professional manner and high standards of personal presentation at all times

Requirement:

- at least 3 years experiences

- Experiences in leading people

- Good at doing report

- Good at networking

- Good at English speaking and writing