Job Description

Courtyard by Marriott Pittsburgh University Center, managed by Concord Hospitality, is looking for a high-energy, results-driven Sales Manager to join our team in the heart of Oakland. If you’re passionate about building relationships, driving revenue, and thriving in a fast-paced environment, this is your opportunity to make an immediate impact with a winning team.

As a Sales Manager at a Concord Hospitality property, you play a vital role in the hotel’s success. You will develop and grow hotel business through direct sales, marketing, telemarketing, direct mail, and property tours for both guest rooms and event space.

As a Concord Leader you will be responsible to:

·Inspire greatness in your team.

·Encourage and support team members to reach their full potential.

·Create a work environment that is a Great Place to Work for all.

·Lead with integrity, transparency, respect, and professionalism.

·Care for your team and their families.

Responsibilities:
• Foster new and existing business through proactive and reactive sales efforts.
• Deliver excellent customer service with timely responses to calls and bookings.
• Plan and organize sales strategies while maintaining keen pricing awareness for departmental efficiency.
• Provide thorough follow-through on details for clients and internal hotel departments.
• Represent the hotel professionally at industry events.
• Collaborate with third-party booking sites, Concord revenue management, and city convention centers to maximize key city-wide events.
• Meet and exceed monthly revenue and sales call goals.
• Document all sales activities in Delphi or similar sales systems for tracking and historical reference.
• Act as a team player to support the overall operation and success of the hotel.

Qualifications:

• Proven experience in hospitality sales, preferably in hotel sales.
• Strong communication, organizational, and negotiation skills
• Ability to work collaboratively with internal teams and external partners.
• Results-driven with a demonstrated ability to meet or exceed sales goals.
• 2+ years of hotel sales experience preferred (select-service or Marriott brand experience a plus)

• Proven track record of meeting or exceeding sales goals and revenue targets

• Strong knowledge of local market segments

• Excellent communication, negotiation, and relationship-building skills

• Ability to prospect, solicit, and close new business while maintaining existing accounts

• Highly organized with strong time management and follow-through

• Self-motivated, energetic, and able to work independently and as part of a team

• Flexibility to attend networking events, client meetings, and occasional evening/weekend function

Benefits

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.

Built on five cornerstones— Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.