Job Description

Location: Cerritos, CA (On site) | Type: Full Time | Salary Range: $160,000 - $215,000 a year

As a Sales Manager at Norm Reeves Hyundai, you play a key role in leading the sales team and delivering an outstanding guest experience. This position focuses on training, coaching, and developing top-performing Sales Associates while driving strong results. It’s a great opportunity for an energetic, proactive leader to grow their career with us!

What You’ll Do:

Supervisory Duties:

• Hires, trains, supervises, and monitors the performance of the new- and used-vehicle department.
• Meets with GM/GSM to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profits, expense management, and operating profit.
• The Sales Manager will promote the company’s core values and have the ability to positively influence the team’s success.

Essential Duties:

• Oversee all activities occurring in the vehicle showroom
• Coach salespeople on best practices for closing more vehicle deals and provide advice and guidance to improve sales performance
• Set sales goals, track progress, and lead team to achieve and exceed those quotas
• Respond to customer complaints and ensure highest level of customer satisfaction
• Forecast sales for upcoming months and quarters and compile the necessary reports for dealership management to review
• Monitor departmental customer satisfaction ratings and ensure potential buyer follow up to develop, execute and supervise sales control system.

What You’ll Need:

• Proven track record with automotive retail sales
• Ability to analyze situations and make win-win business decisions
• Honesty, empathy, and exceptional communication skills
• Strong organization, closing ability, and follow-up skills
• Hyundai/Kia experience preferred

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance

• 401k Matching and FSA

• Tuition Reimbursement

• Paid Time Off (accrues)

• Supplemental Insurance (Hospital, Accident, Critical Illness)

• Discounts on Vehicles, Services, and Parts