Job Description

About the Company

Our client is SEAs first B2B used car and insurtech platform, providing needed services and digital solutions to help used car dealers and insurance companies grow their businesses online.

The mission is to reduce asymmetric information in the automotive market by developing innovative technologies to help used car dealers deliver seamless online used car trading experience and for insurance companies to deliver holistic digital sales solutions with service-minded claims experience.

About the Role

We are seeking a Sales Manager (Automotive AfterService) to join the team in Bangkok, Thailand. You will report directly to the CEO, and be responsible for planning sales strategies and managing organizational operations to achieve goals. Analyze the competitive sales environment and determine the sales direction and information dissemination. Oversee the company's sales efforts, maintaining ongoing relationships with old and new customers.

Responsibilities

• Sales Management Achieve sales targets set by the company

• Team Management Oversee the sales team to align with plans and goals, develop sales strategies, set customer care budgets, forecast sales targets, prepare team performance reports, track new business developments, and provide guidance to the team for problem-solving

• Customer Engagement Visit, support, and maintain good relationships with existing customers and dealers, providing continuous advice on services and products, ensure customer satisfaction by addressing their needs and providing various conveniences

• Training & Promotion Provide product/service training and regularly promote new offerings to customers

• Collaboration & CRM Collaborate with other departments, manage customer information in the CRM system, and update the Line Group

• Communication & Coordination Create communication materials, coordinate with customers, and follow up on work for continuous improvement

• Contract & Financial Management Draft sales contracts, ensure internal coordination, and review financial documents like memos and PRs

Qualifications

• Bachelor's or Master's degree in any field

• At least 3 years of experience in sales team management

• Communication skills Good communication, problem-solving skills, excellent oral and written communication skills, negotiation, and presentation skills

• Strategic decision-making techniques Evaluate situations accurately to make correct decision

• Computer skills Proficient with Google Maps, Microsoft Word, Excel, and Google Sheets

• Basic automotive knowledge Basic knowledge about automobiles, such as maintenance, basic troubleshooting, automotive business and relevant laws (will be considered a plus)

• Willingness to travel and provide customer service outside regular hours (if required)

Benefits

• Annual leave: starting from 7 days annual leave after 1 year of tenure

• Annual bonus (depend on company's performance)

• Annual salary increment (depend on employee's performance)

• Diligence Allowance

• Social Security

• Group Insurance

• Disaster Relief Support: Financial assistance in the event of a natural disaster

• Family Support: Financial assistance for the employee's family in the unfortunate event of the employee's death

• Gift voucher of 500 THB for the employee's birthday

• Annual company outing

• Opportunities for international travel with overnight allowances and accommodation provided

• Visa and work permit will be provided

• Other benefits

Working Condition

• This is a full-time position based at office in Bangkok, Thailand (near MRT Rama9)
• Regular office hours are from 9.00 - 10 a.m. to 6.00-6.30 p.m., Monday to Friday