Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

The Business Development Manager is responsible for defining and executing commercial strategies aligned with the Group’s objectives to maintain existing business, expand the customer portfolio, and achieve annual sales targets across multiple logistics business units.

The role supports and guides the sales team in generating new business opportunities, strengthening client relationships, and delivering profitable growth through effective sales and business development initiatives.

WHAT ARE YOU GOING TO DO?

Commercial Strategy & Business Growth

• Define and execute business development strategies aligned with the Group's objectives to drive revenue growth and market expansion.
• Develop and implement business plans across logistics business units, ensuring the achievement of sales targets and sustainable growth.
• Identify new market opportunities, strengthen the customer portfolio, and contribute to strategic commercial initiatives.

Customer & Business Development

• Lead customer acquisition, retention, and growth strategies for key accounts.
• Drive commercial negotiations, oversee major tenders and proposals, and ensure profitable customer relationships.
• Build and maintain strong relationships with customers, partners, and key stakeholders.
• Drive the effective use of the CRM system to manage the sales pipeline, monitor business opportunities, track customer interactions, and ensure accurate forecasting and reporting.

Sales Leadership

• Lead, coach, and develop the sales team to deliver commercial objectives and foster a high-performance culture.
• Monitor team performance and ensure successful execution of sales strategies and business plans.

Cross-Functional Collaboration

• Partner with management, product owners, operations, and marketing teams to align commercial priorities and deliver business objectives.
• Promote collaboration across functions to ensure customer satisfaction and operational excellence.

Performance Management & Continuous Improvement

• Ensure compliance with company policies, regulatory requirements, and commercial standards.
• Drive process improvements, performance monitoring, and operational efficiency initiatives.

Reporting & Market Intelligence

• Manage commercial budgets and provide regular performance updates to senior management.
• Monitor market trends, customer needs, and competitor activities to support strategic decision-making.

Representation & Stakeholder Management

• Represent the company in industry events, conferences, and customer meetings.
• Build strong relationships with internal and external stakeholders to support business growth and strategic objectives.

Perform any other duties assigned by management.

Who We Are Looking For

Professional Knowledge & Skills:

• Master’s degree in business, Logistics, Transportation, Engineering, or a related field.
• Minimum of 10 years of management experience in business development or commercial leadership roles. Experience in the transportation and logistics industry is required.
• Strong expertise in developing and executing commercial strategies and business development programs across logistics products and services.
• In-depth understanding of operational and commercial requirements related to air, ocean, and logistics solutions, with strong knowledge of commercial and international trade law.
• In-depth knowledge of the Moroccan market.
• Proven project management and change management capabilities.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and CRM systems.
• Strong knowledge and effective use of CRM tools for pipeline management, opportunity tracking, sales forecasting, and performance reporting.
• Ability and willingness to travel regularly within CEVA's area of operations.
• Fluency in English and French, both written and spoken.

Interpersonal & Leadership Competencies :

• Entrepreneurial & Commercial Thinking: Strong understanding of operational and commercial requirements related to logistics products and services, with the ability to identify and capitalize on business opportunities.
• Communication Skills: Excellent verbal and written communication skills.
• Relationship Building & Networking: Ability to build trusted relationships with customers and stakeholders and provide effective business advice and support.
• Persuading & Influencing: Strong negotiation, influencing, and stakeholder management skills.
• Analytical Thinking: Ability to analyze complex situations, think critically, and develop effective solutions.
• Planning & Organizing: Excellent planning, organizational, and time management skills, with a strong ability to meet deadlines and priorities.
• Strategic Thinking: Ability to develop and implement business strategies, programs, and initiatives aligned with organizational objectives.
• Leadership & Decision-Making: Proven ability to lead teams, drive performance, and make strategic business decisions.
• Presentation & Stakeholder Management: Strong interpersonal and presentation skills, with the ability to engage effectively with diverse internal and external stakeholders.
• Resilience & Adaptability: Ability to perform effectively under pressure and successfully manage challenges and setbacks.

Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.