Job Description

Sales Lead

Comeandjointhe Trek Family, whereyou will help make only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

Are you ready to step into aSales Lead rolewithTrek and makeareal impact?We’relooking for passionate, sales driven team memberswith incredible energytoprovide best in class experiences for our customers.

About Trek

At Trek,we’reon a mission to change the world by getting more people on bikes. As a global leader in cycling, we exist to solve real problems — congestion, sustainability, physical and mental health — through the power of bikes.

We’rea family-owned, values-driven company that believes in:

• Putting the best team on the field

• Developing leaders from within

• Having a blast while doing meaningful work

• Living our Mission

Why Trek?

Because we believe in offering more than just a job – we offer a career whereyou’revalued, supported, and given endless opportunities to growprofessionally.

Competitive Salary and BonusProgram-We offer a competitive base salary that reflects your contributions, along with a performance-based bonus structure that rewards you for meeting and exceeding goals. The more you succeed, the more you earn, ensuring your hard work is well-compensated.

Collaborative, Supportive Team-At our company, teamwork is at the heart of everything we do.You'llwork alongside passionate, motivated, and skilled individuals who share a love for cycling.

Leaders Who Are Dedicated to Your Success- Our leadership team is genuinely invested in your growth and development.

Mental Health Is a Top Priority- Your well-being matters to us. We recognize that mental health is just as important as physical health, and we are committed to creating an environment that prioritizes mental wellness.

Career Development, Learning, and Leadership Opportunities-When you join us,you’renot just filling a position —you’restarting a career journey with limitless growth potential. We invest in your development through training programs, leadership opportunities, and career paths designed to help you thrive.

Staff Discounts & Partnerships with Top Brands- As part of our team,you’llhave access to exclusive staff discounts on our full range ofbest in the world cyclingproducts,includingaccess to3rdparty partnership programs.

Engage with the Community- We believe in making a positive impact. Through community engagement, we actively support cycling initiatives, charity events, and local causes

Trek Events & Team Celebrations- We know that work should be fun, too! Our company hosts regular events and team bonding activities, from product launches and group rides to team-building challenges and celebratory events

About the Role

While a love for cycling is awesome, it’s not a dealbreaker – what matters most is your dedication tolead and drive sales, you'll set the standard for how your store is remembered by your customers, and you'll set an example for other employees by creating an amazing cycling experience for everyone who walks through your doors.

As theSales Lead, you will:

• Actively lead all store sales activities including customer engagement, Daily Task List completion, and sales monitoring.

• Organise andparticipatein all sales employees training through targeting role plays,observingcustomer interactions, and more.

• Maintain all aspects of store merchandising according to Visual Merchandising Directive, including product placement, price auditing, and product re-stocking.

• Work with the Retail Marketing to plan promotional strategies, set uppromotionsaccordingto Trek’s sales promotion calendar, andmonitorpromotional ROI.

WhyYou’llLove Working at Trek

• Join a Global Brand –It’smore than just a store;it’sabout being part of something bigger.

• Ride Our Bikes – We encourage our team to get on thebikesso you know exactly whatyou’reselling.

• Build aCommunity– Help inspire a cycling communitythat’schanging the world.

WhatWe’reLooking For

A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality,simplicityand the love of a challenge. You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. You are a confident decision maker withgreat communicationskills and experience in leading your peers.

Additionally, you will have:

• Demonstrated an ability to work cooperatively in a team.

• Experience deliveringa high levelof hospitality to customers.

• Excellent problem-solving skills.

• Sound computerproficiency

• The desire and capacity to get to 'yes'.

• A positive, pitch-right-in attitude and motivation to help every customer find what they need.

• Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days.

• Great communicationwith customers and teammates.

• A desire to cultivate customer relationships and create your own client base.

• A commitment to deliver the best possible cycling experience for each customer.

Ready to Ride with Us?

Ifyou’redriven, passionate, we want YOU on our team. Apply now and join the Trek Family today!Let’sbuild something amazing together.

Learn more about us here

Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace.