Supervised on-the-job training program which typically involves a student rotating through a variety of jobs in different departments to learn all aspects of operating and managing a hospitality operation. In some cases, the internship may involve a student focusing his/her time on one particular area/department.

At InterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.

• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
  of getting things done.

• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

Duties and Responsibilities

• The internship must be closely related to the student’s major area of study and career objectives.

• The internship experience is designed to provide practical experiences in a professional work environment.

• It is anticipated that the internship will provide breadth of experience for the student.

QUALIFICATIONS AND REQUIREMENTS

Student currently enrolled in a hospitality program at an accredited college or university.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 25 pounds

• Remain stationary for extended periods of time

• Frequently standing and walking

• Handling objects

Other:

• Demonstrate ability to apply academic theory to the job situation through practical application.

• Follow all rules of protocol in effect in the field setting.

• Accept responsibility for professional conduct as indicated by courtesy and consideration of those encountered in the work situation, promptness in keeping appointments, completing assigned tasks, and positive attitude toward all activities required by the job situation.

• Exemplify ethical professional behavior evidenced by positive working relationships with all personnel, moral actions, and attention to confidentiality requirements.

• Participate effectively in group problem-solving processes demonstrated by direct involvement.

• Transfer academic theory to the practical job situation, recognizing strengths and areas of improvement of the academic preparation.

• Demonstrate creativity in theory application during the internship.

• Communication skills are utilized a significant amount of time when interacting with others.

• Reading and writing abilities are utilized often.

• Basic math skills are used frequently.

• May be required to intern nights, weekends, and/or holidays.

Health and Safety:

• Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.

• Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labour

• Report all injuries or illnesses to a supervisor or manager immediately.

• Participate in Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

NOTE:

• A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

• This document does not create an employment contract, implied or otherwise.