Job Description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Sales Intake Specialist, Personal Care Services

Remote | Kidney Care Partnership

At Elara Caring, we care where you are—and we believe the best place for care is where you live. There’s truly no place like home, which is why our teams deliver high-quality, compassionate care to more than 60,000 patients each day, right where they feel most comfortable.

Every team member plays a vital role in this mission—and as a Sales Intake Specialist, you are the spark that ignites the journey. You’ll be the first connection, the trusted voice, and the driving force behind connecting families to life-changing care. Your work ensures our elite healthcare professionals can do what they do best—care for those who need it most.

To continue leading the industry with innovation and heart, we’re looking for a Sales Intake Specialist who is energized by purpose, driven by results, and passionate about making meaningful connections. Could that be you? Apply today and let’s make an impact—together.

Why Join the Elara Caring Mission?

• Thrive in a collaborative, supportive, and purpose-driven environment
• Be rewarded with a meaningful opportunity to truly make a difference
• Competitive compensation package with bonus potential
• Comprehensive sales training program to sharpen your skills
• Clear pathways for career advancement
• Tuition reimbursement for full-time staff & continuing education for all employees
• Comprehensive medical, dental, and vision insurance plans
• 401(k) with employer match
• Generous paid time off, holidays, and family & pet bereavement leave
• Pet insurance options

As a Sales Intake Specialist, You Will:

• Lead high-volume outbound calls to engage potential and existing clients, connecting them to the right care solutions
• Build meaningful relationships by understanding customer needs and delivering exceptional, personalized service
• Become an expert in our services—confidently communicating features, benefits, and pricing
• Consistently meet or exceed monthly sales targets and performance metrics
• Guide individuals through the intake and referral process—from discovery to successful conversion
• Skillfully navigate objections, turning challenges into opportunities
• Collaborate cross-functionally to ensure a seamless, positive customer experience
• Participate in ongoing training to stay ahead of industry trends and sales strategies
• Maintain strict confidentiality in accordance with HIPAA Privacy Final Rule
• Support additional duties and projects as needed

What You Bring:

• High school diploma or equivalent required
• Experience in a call center sales environment
• Home care, healthcare, or social work experience preferred
• Strong knowledge of Medicare/Medicaid (MCO, MLTC, and other payer types), home care benefits, and multi-state regulations
• Comfort working with multiple systems, databases, and data entry tools
• Reliable transportation to perform job responsibilities

You will report to the Director of Sales.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

#ElaraGA

Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com.

Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.