Job Description
The role of the Sales Inspector is to represent the CRAWLSPACE MEDIC brand well to customers and community while performing a thorough evaluation of the crawl space and selling company services
Responsibilities
- The Sales Inspector will be responsible for identifying issues, creating a scope of work for repair/remediation
- The Sales Inspector will also play a role in business development and operations
- Track, follow up, and close sales leads in the franchise market
- Responsible for inspections: identifying issues and creating a scope of work for repair/remediation
- Identify common crawl space issues, including:
- High wood moisture content, standing water, water intrusion, efflorescence
- Wood rot, dry rot, water damage, insect damage wood
- Structural issues, both wood and masonry
- Determine health of crawl space environment
- Able to accurately identify and measure damages and quantify needed repairs for pricing
- Be familiar with means, methods, and materials needed in common crawl space repairs, and develop solutions to correct problems identified
- Communicate well with customers before, during, and after inspections, explaining to them what was found and if anything needs to be repaired
- Communicate well with office staff and repair crews through developed scope of work and graph
- Lead and collaborate with entire team
- Be willing to give input and receive feedback; help build a team environment in the local market
- Collaborate with local market operations team in driving profitability; this includes but is not limited to assisting with dispatch, conducting QC's, and helping to drive efforts to increase efficiencies whenever needed
- Participate in networking / marketing activities
- Maintain sales metrics within expectations
- Other duties as assigned
Requirements
- Must have a clean driving record and valid SC Drivers License
- Must be able to drive under the company insurance policy
- Has excellent people skills, and is professional in their interactions with both Customers (homeowners / B2B) and Colleagues
- Has excellent written and oral (phone and in-person) communication and skills
- Has excellent technology skills
- Is a self-starter, and able to self-manage schedule and dispatch from device or tablet
- Is able to efficiently navigate a crawlspace and effectively identify problems and develop solutions for customers (with training)
Leadership Requirements
- Dependable: We do what we say we are going to do, every time.
- Knowledgeable: We strive to be the experts in our industry.
- Humble: We consider others better than ourselves.
- Gritty: We get things done no matter the circumstance.
- Candid: We graciously tell the hard truth.
Work Standards Uniform and Safety
- Adherence to the uniform policy and safety protocols
- Strict no-smoking policy on all job sites and in company vehicles.
- Be kind and courteous to customers and fellow workers on the job site and off.
Benefits
Employment At-Will & Standards
Employment is "at-will." Employee agrees to represent the brand professionally at all times, including adherence to the uniform policy and a strict no-smoking policy on all job sites and in company vehicles.
Status: Regular, Full-Time.
Company provided work vehicle
Company provided tools and technology (e.g. laptop, phone, credit card)
Base Salary: $55,000
Commission Structure:
$0.00 - $59,999 = 0% commission
$60,000 - $124,999 = 1.5% commission
$125,000 - and beyond = 2.5% commission