The Sales Forecast & Automation – Sales Operations Pacific will be responsible for designing, automating, and standardizing forecasting processes for the Pacific Cluster ( Chile, Colombia, Ecuador, Peru, and Bolivia), reducing manual work, improving forecast accuracy, and deploying BI/AI tools that support commercial decision-making.
This role will act as the regional expert in forecasting data and tools, partnering with the Pacific Forecast Manager and country forecast leads to implement initiatives such as One Forecast, Forecast Visualizer, Forecast Partner (AI), as well as regional dashboards and automated reports.
This is a regional individual contributor role with a strong focus on projects, data, and continuous improvement, working closely with the Pacific Forecast Manager and country forecast leads
Work model: Hybrid — this position requires being on site 3 times per week
Design, standardize, and automate forecasting processes across the Pacific Cluster to improve efficiency, consistency, and scalability.
Reduce dependency on manual processes and spreadsheets by implementing automated workflows, reporting solutions, and forecasting tools.
Improve the quality, consistency, and timeliness of forecast information to support better decisions on volume, mix, inventory, and pricing aligned with business targets.
Act as the regional focal point for forecasting tools, data structures, and reporting capabilities.
Partner with the Pacific Forecast Manager and country forecast leads to identify process improvement opportunities and deploy best practices across markets.
Lead and support regional projects focused on standardization, automation, and AI/BI enablement, including One Forecast, Forecast Visualizer, and Forecast Partner (AI)
Develop and maintain dashboards, automated reports, and analytical tools that enhance visibility and decision-making.
Translate business needs into analytical solutions and clear data visualizations for commercial stakeholders.
Monitor and support delivery against Sales Ops Pacific KSIs/KPIs, particularly those related to standardization, automation, AI/BI infusion across Forecast, and reduction of manual effort.
Promote continuous improvement and analytical maturity within the Pacific Forecast team.
Bachelor’s degree in Industrial Engineering, Systems Engineering, Data Science, Economics, Business Administration, or related fields.
Experience with Python and/or SQL for process automation and forecasting analytics.
Experience with Power BI or similar business intelligence/dashboard tools.
Experience automating reporting and decision-support processes.
Strong data structuring, visualization, and business translation skills.
Strong analytical mindset with the ability to convert data into actionable business insights.
Ability to work cross-functionally with regional and in-country stakeholders in a dynamic environment.
Advanced organizational and continuous improvement orientation.
Experience with Databricks or other enterprise data platforms.
Exposure to AI/BI enablement in corporate environments.
Experience integrating analytics tools with Power BI, KNIME, or enterprise AI tools.
Experience supporting regional or multi-market business processes.
Background in forecasting, sales operations, or commercial analytics.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
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