Job Description

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Location: Singapore, HQ

Professional Area: Sales

Contract Type: Permanent

Professional Level: Experienced

Work Group Level: WG4

Reporting to: Trade Activation Manager

SALES FORCE CAPABILITY EXECUTIVE

The key objective of this position is to support the development and execution of frontline sales capability initiatives to enhance in-market execution and territory performance.

The incumbent works closely with the Field Force Capability Manager to coordinate, implement, and reinforce Sales Academy and “Step-Up” programs, ensuring effective adoption of tools, frameworks, and coaching practices across the field force. Through structured facilitation support, field follow-ups, and performance tracking, the role contributes to consistent execution excellence and capability uplift.

As the Sales Force Capability Executive, you will do:

• Sales Capability Program Support & Development:
  • Support Sales Capability Manager in executing the annual Sales Capabilities Roadmap aligned to business priorities.
  • Assist in conducting capability needs analysis using performance data and field insights to identify development gaps.
  • Support the rollout of Sales Academy curriculum and the internal “Step-Up” program.
  • Contribute to the development of training content and capability-building initiatives.
• Delivery, Facilitation & Field Support:
  • Support facilitation of training modules, initiatives, and capability workshops.
  • Translate commercial strategies into clear, actionable learning materials for field execution.
  • Conduct field visits to observe execution quality and support reinforcement of learning adoption.
  • Assist in implementing coaching frameworks for frontline teams.
  • Maintain and update learning materials, playbooks, and standardized resources.
• Performance Tracking & Capability Effectiveness:
  • Support tracking of KPIs and scorecards to evaluate training effectiveness and field adoption.
  • Analyze sales and execution data to identify trends, gaps, and improvement opportunities.
  • Prepare regular reports and dashboards on capability initiatives and performance outcomes.
  • Support development of training content using case studies and practical examples to enhance field application.
• Program Coordination & Operations:
  • Coordinate logistics and execution of training programs, workshops, and initiatives.
  • Ensure timely communication and alignment with stakeholders across Sales and P&C.
  • Support documentation of processes, frameworks, and best practices.
  • Assist in managing vendors, if applicable (e.g., training providers).
• Budget Tracking & Administrative Support:
  • Support tracking of Sales Capabilities budget and expenditures.
  • Assist in monitoring spending against plan and preparing reports.
  • Coordinate administrative processes related to training and capability initiatives.

Who are we looking for?

• Candidates with 2–5 years of experience in Sales, Trade Marketing, or Training roles within FMCG.
• Basic understanding of sales processes, route-to-market, and trade execution.
• Exposure to facilitation, coordination of training programs, or field sales/micromarketing experience is an advantage.
• A valid Class 3 Driving License is required for this role as the incumbent will be expected to travel across multiple locations to support the frontline sales capability and fulfil key responsibilities outlined above.
• Fluency in English.
• Functional Skills:
  • Data analysis and reporting skills
  • Basic performance diagnostics capability
  • Good facilitation and presentation skills
  • Strong coordination and organizational skills
  • Ability to translate strategy into practical tools
  • Stakeholder communication skills
  • Project management and planning discipline
  • Attention to detail

What to expect

Expect well being initiatives, flexible working arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisors.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.