Job Description

Job DetailsJob Location: Mooresville ReStore - Mooresville, NC 28117Position Type: Full-time, Non-ExemptJob Shift: Rotating - Sunday through SaturdayMission-Driven Career Opportunity - Mooresville ReStore - Sales Floor Manager
One of the leading affordable housing nonprofits in the region, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As a Sales Floor Supervisor, you’ll play an integral role in advancing our vision of a world where everyone has a safe and affordable place to live.
Position Details
Job Type: Full-Time, non-exempt
Location: Mooresville ReStore
Pay: $19.50 per hour
Why Join Habitat?
Competitive pay and comprehensive benefits
Industry-leading healthcare, dental, and vision coverage
Flexible spending accounts (healthcare and dependent care)
Generous paid time off supporting work/life balance
Career development and internal promotion opportunities
Casual, team-oriented work environment
Retirement planning with a 403(b) and 3% organizational match
Position Purpose
The Sales Floor Supervisor is responsible for overseeing day-to-day department operations within the ReStore. This includes managing staff and volunteers, ensuring efficient processing of merchandise and donations, and delivering exceptional customer experience. If you’re looking for a role where you can combine retail leadership with meaningful community impact, this is an opportunity to make a difference every day.
Apply today and help build a stronger Charlotte Region—one home, one family, and one community at a time.
Key Responsibilities
Manage daily department operations to meet sales goals and performance objectives
Deliver outstanding customer service to shoppers, donors, and internal teams
Ensure safe, efficient handling of merchandise and donations in line with established procedures
Support receiving operations, including assisting on the dock as needed
Supervise staff and volunteers, maintaining a safe, clean, and organized environment
Foster a positive, respectful, and team-oriented culture
Serve as a key-carrying supervisor, responsible for opening/closing the store and cash handling
Accurately complete end-of-day reporting and documentation
Address performance concerns, including documenting and conducting corrective action when needed
Create a meaningful and engaging volunteer experience
Represent Habitat Charlotte Region professionally in all interactions
QualificationsQualifications
POS experience
Management & Customer Service experience
Skills and Abilities
Basic computer and math skills
Strong verbal and written communication skills
Work Environment
This position requires working indoors and outdoors in all types of weather, as well as warehouse/dock setting with or without climate control.
Physical Demands
Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis
Ability to climb steps to Forklift cab
Estimated Time Commitment: 40 hours/week, Rotating Monday-Saturday schedule. Shifts are scheduled based on the needs of the store, between the approximate hours of 8AM and 7PM.
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.