The Sales Supervisor will be responsible
for planning, leading, organizing, monitoring and motivating the Sales Floor Team.
The Supervisor is responsible for ensuring that all team leaders and team
members are trained in and adhere to Sales Floor Areas’ standard operating
procedures in order to ensure all Teams are managed so that they meet SLA and
deliverable without compromising quality, while troubleshooting any issues
found during the Sales Floor process by informing/engaging with the relevant
parties. Duties will also include performing time studies and process analysis
to incrementally improve outputs and attending to reports and daily
administration. The Sales Floor Supervisor will also be responsible ensuring
that people management and IR related processes are followed.

Requirements

• Must have the ability to adopt practical
approaches

• Must have strong organizational skills

• Planning, organizing, follow up and
feedback

• Strong problem-solving skills and able to
multitask

• Excellent communication and interpersonal
skills

• Goal driven and Service Delivery should
be your passion

• Excellent verbal and written
communication, with English the main medium of communication and other South
African languages an added advantage.

• Must show commitment – the position
requires flexibility and after-hours availability when required

• Must be able to work well under pressure
and achieve deadlines.

• Must be computer Literate – excellent
Microsoft Office Suite proficiency required and adaptability to learn inhouse
web-based systems and more, as required