Sales Floor Manager
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Pfaff Subaru, Guelph, ON N1K 0A4
Pfaff Subaru is looking for a results-driven leader with a passion for automobiles, customer service, and a proventrack recordin sales. Pfaff Subaruis proud to be recognized by Automotive News Canada as one of the best dealerships to work for in the country for 2025. We are part of North America’s largest automotive retailer, Lithia and Driveway, a Fortune 500, a company that is on the fast track to even more success and development, and it’s your chance to grow with us!
We are about…. Earning customers for life – Taking personal ownership – Improving constantly – Having fun!
If you are an Automotive Sales Floor Manager who shares these goals, we want to talk to you!
Here’s WhatYou’llbe Doing:
Build and coachthe Sales Team towards achievement of expectations,objectivesand goals.
Coach,mentorand train Brand Ambassadors toassistcustomers, answer questions, structure deals and/or payments.
Oversees the Compliance Administrators to ensure paperwork is completed accurately, funding processedpost deliveryand follow up of factory incentives/receivables.
Follows the Pfaff sales model training of “One Price” and/or “One Touch” sales process andassistsin the execution of this process for all Brand Ambassadors including performing “flybys” with customers to build rapport.
Other duties asrequired
Skills and Qualifications
Progressive experience in vehicle retail sales.
Experience in a supervisory role is an asset.
Valid OntarioDriversLicense and a Clean Drivers Abstract.
OMVIC Certification required.
Excellent interpersonal, communication (verbal & written English) and customer service skills.
Why Work For Pfaff?
Competitive Compensation- whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
Health Benefits– full-time employees have access to health, dental, long-term disability and life insurance.
Vacation and Paid Time Off
Track Days and Team Events
Growth Potential– we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.
Stock Purchase Program- Pfaff employees can purchase the Lithia & Drive stock (NYSE: LAD) at a discount.
Earnings Potential: From $120,000-$170,000. Earnings potential is based on meeting individual performance/store objectives.
Vacancy: This is an additional headcount.
We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.
Please note: We do notuse artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process
Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices thatare in compliance withthe Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, pleaseindicatethis in your application.
At Pfaff Automotive Partners, we’re united by a passion for cars, and we’re as crazy about them. It’s about more than just selling and servicing cars. We’re passionate about long-term relationships with our teammates, clients, and communities. We love driving the cars we sell, and we love the people that own and drive them.
Hans J. Pfaff started the company in 1964 out of a desire to provide the best customer service experience in the industry. He set the bar extremely high and today, we continue to strive for that bar each and every day, through every customer interaction.
Now, in partnership with Lithia and Driveway, North America’s second-largest publicly-traded dealership group (NYSE:LAD), We are focused on making, buying, and servicing a car and or motorcycle as easy as possible– with a diverse set of brands and deep e-commerce capabilities that provide modern customers an unlimited range of options to suit their needs and lifestyles.
