Habitat for Humanity of the Charlotte Region

Sales Floor Lead (Keyholder) Gaston ReStore

Habitat for Humanity of the Charlotte Region  •  $18.50/hr  •  Gastonia, NC (Onsite)  •  5 months ago
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Job Description

Job Location Gaston Restore - Gastonia, NC 28054 Position Type Part-time, Non-Exempt Job Shift Rotating - Sunday through Saturday

Job Title: Sales Floor Lead (Keyholder)
Location: Gastonia, NC (Habitat for Humanity ReStore – Charlotte Region)
Job Type: Part Time / Non-Exempt - $18.50 per hour
Schedule: Includes weekends, evenings, and some holidays

About Us

At Habitat for Humanity of the Charlotte Region, we bring people together to build homes, communities, and hope. Our ReStores play a critical role in supporting our mission by providing sustainable funding through the resale of donated goods. Join our team and be part of a dynamic environment that directly supports affordable housing in our community.

We’re looking for a dedicated Sales Floor Lead (Keyholder) to oversee daily operations of a ReStore department, support sales goals, and provide top-tier customer service. This position plays a key leadership role on the floor, with responsibilities ranging from supervising volunteers to opening and closing the store.

Key Responsibilities

  • Lead daily department operations to support overall store sales goals.
  • Provide exceptional customer and donor service.
  • Ensure merchandise and donations are handled safely and efficiently.
  • Operate POS system and handle cash transactions as needed.
  • Support receiving of donated goods at the dock as needed.
  • Supervise volunteers and maintain a safe, clean, and welcoming environment.
  • Open and close the store independently and complete all end-of-day paperwork.
  • Represent Habitat with professionalism and positivity.
  • Ensure compliance with all ReStore and Habitat policies and procedures.



Qualifications



Qualifications

  • Prior experience operating a POS system.
  • 1+ year of customer service and supervisory or leadership experience preferred.
  • Retail or warehouse experience is a plus.
  • Must have dependable transportation and ability to work a flexible schedule.

Skills and Abilities

  • Strong verbal and written communication.
  • Basic computer and math proficiency.
  • Ability to lead and motivate team members and volunteers.
  • Professional, respectful, and team-oriented attitude.

Physical Requirements

  • Ability to stand for long periods and move throughout the store.
  • Able to lift up to 50 lbs. unassisted, and up to 70 lbs. with assistance.
  • Willingness to work indoors and outdoors in various weather conditions.

Benefits

  • Competitive hourly rate - $18.50
  • Paid time off
  • Retirement savings plan
  • Mission-driven, inclusive work culture

Join us and help build strength, stability, and self-reliance through shelter.

Apply today to make a difference with Habitat for Humanity of the Charlotte Region!

Habitat for Humanity of the Charlotte Region

About Habitat for Humanity of the Charlotte Region

Habitat Charlotte Region strives for a world where everyone has a decent and affordable place to live. Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities and hope. Read more about us on our website: http://www.habitatcltregion.org

Five Fast Facts About Habitat Charlotte Region:

1) Habitat Charlotte Region was established in 1983 by seven local churches that we refer to as the Jeremiah Seven.

2) We have served more than 4,000 families since 1983 through our new home construction, critical home repair, and financial literacy programs.

3) Habitat homeowners purchase their homes with a low-interest monthly mortgage, participate in financial literacy classes, and complete volunteer hours constructing their own homes.

4) Habitat Charlotte Region built the first Habitat home constructed by an all-female crew in 1991, which grew into a nationwide initiative to bring women together to build homes, communities, and hope, now known as Women Build.

5) Habitat Charlotte Region has six ReStores throughout the Charlotte Region that help fund our mission through the resale of donated furniture, cabinetry, building materials, and more.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Charlotte, NC
Year Founded
1983
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