Job Description

Are you passionate about creating exceptional vacation experiences and building meaningful relationships with Hilton Grand Vacations owners and members? Join our team and help families create memories that last a lifetime while enjoying a rewarding career in a supportive, high-energy environment. With industry-leading training, outstanding benefits, and unlimited earning potential, this is an exciting opportunity to grow with Hilton Grand Vacations.

Why You'll Love Working with Us:

• Exciting earning potential of $150,000 and above.

• Outstanding health care options that all team members are eligible for starting day 1 of employment (medical, dental, and vision that encourage preventative care).

• Paid Time Off (PTO) that allows for adventure, rest, relaxation and recuperation.

• All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.

• Our Go Hilton Team Member Travel Program offers up to 30 room nights per year at highly discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on to family and friends since HGV allows you to share up to 70 additional discounted room nights per year.

• And so much more!

What You'll Do

• Meet with Hilton Grand Vacations owners and members to understand their travel goals and vacation ownership needs.
• Educate owners on the benefits, features, and value of their Hilton Grand Vacations membership and ownership programs.
• Present customized ownership enhancement opportunities, travel solutions, and vacation options that align with guests' lifestyles.
• Build long-term relationships with owners by delivering exceptional service and personalized recommendations.
• Ensure all transactions, agreements, and presentations are completed accurately and in compliance with company policies and regulations.
• Gather owner feedback regarding products, services, and presentations to help enhance the overall member experience.
• Consistently meet or exceed sales and performance goals.
• Resolve complex member inquiries and provide outstanding customer service.
• Adapt to changing business needs and thrive in a fast-paced, team-oriented environment.

What We're Looking For

• Strong communication, relationship-building, and presentation skills.
• Passion for delivering memorable vacation experiences and exceptional customer service.
• Ability to identify owner needs and recommend appropriate solutions.
• Self-motivated professional with a drive to achieve results.
• Ability to handle multiple priorities and adapt in a dynamic environment.
• Previous sales, hospitality, vacation ownership, or customer service experience preferred.

What You'll Bring:

• High School Degree/GED or higher
• 5+ years of customer service experience
• 1-3 years sales experience required (3+ years of sales experience preferred)
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Active Nevada Timeshare or Real Estate license preferred
• Previous experience in branded vacation ownership preferred

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.