Job Description

About Us:

My Muscle Chef (MYMC) is Australia’s premium fresh ready-made meal and functional food and beverage company. Based in Sydney, NSW, we are growing quickly to extend our position as the online direct to consumer and retail industry leader in a category that is experiencing explosive growth.

MYMC Values:

We pride ourselves on a set of values that tangibly guide our behaviours and decisions, so we can grow the business and enjoy a world-class working experience.

• Find a Better Way.
• Walk in our Customers' Shoes. Everyday.
• Challenge Ideas and Champion Solutions.
• Integrity is Stronger than Muscle.
• Enjoy the Journey!

About the role:

Join us as a Retail Channel - Sales Executive, managing and growing a portfolio of retail customers. You’ll drive sales through proactive outbound engagement, helping clients expand their range, adopt new products, and maximise promotions.

Working closely with Field Sales, you’ll support account growth while delivering a seamless customer experience through strong relationship management and efficient order handling.

This role is ideal for someone who enjoys combining sales and service to make a real impact.

Key Responsibilities:

Sales Performance:

• Own sales performance for assigned territory, accountable for monthly sales targets & execution priorities
• Complete assigned daily call queues with consistent outbound
  sales discipline

Customer Service:

• Own end-to-end service outcomes, including order processing, delivery resolution and credits management
• Balance service responsiveness with a strong commercial mindset to support retention and growth

Sales Enablement:

• Maintain accurate customer records, call notes, outcomes and next actions
• Capture customer insights to support execution tracking and continuity

Cross-Functional Collaboration:

• Partner with Field Sales to align priorities and coordinate account execution.
• Collaborate with Finance and Operations to support order fulfilment and issue resolution

People & Culture

• Contribute positively to a high-performing, sales-driven team environment
• Demonstrate reliability and consistency in meeting outbound telesales expectations

Skills & Experience:

Essential:

• Outbound or inside sales experience with accountability for sales targets
• Strong commercial acumen balancing sales growth and service ownership
• Experience operating in a structured sales environment with assigned call activity
• Clear, confident communication and professional customer engagement skills
• Comfortable using CRM platforms and customer records to support execution

Desirable

• FMCG, retail, subscription or omni-channel experience
• Strong execution discipline and follow-through
• Customer ownership mindset

What we offer you:

• Flexibility: We offer a hybrid work environment to suit your lifestyle
• Stay Fuelled: Daily access to on our meals & snacks on site!
• Career Development: Gain exposure to cross-functional teams like marketing and commercial, with opportunities to grow within the company.
• Recognition Culture: We celebrate your wins and provide regular feedback to support your personal and professional growth.
• Team Environment: Join a supportive, tight-knit team that values collaboration and innovation.
• On-site Gym: Train like a pro in our fully equipped on-site gym.

Next Steps:

All shortlisted applicants will be contacted for a phone screening call & if successful will be asked to attend an onsite interview at our Yennora head office.