Job Description

Sales Executive, Inbound- London

Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.

At Convene, we don’t just rent meeting rooms; we host the extraordinary. We blend premium workspaces, 5-star hospitality, and state-of-the-art technology to create unforgettable experiences for the world’s leading companies.

Our London Inbound Sales Team is expanding, and we are looking for a high-energy, relationship-driven Sales Executive who knows how to turn a warm inquiry into a long-term partnership. Reporting directly to our Head of Inbound Sales (UK), you’ll be the face (and voice) of Convene, welcoming prospective clients and matching them with our luxury spaces.

If you thrive in a fast-paced, premium hospitality environment and love the thrill of closing a deal, we want to talk to you.

Who We Are:

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focusd on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.

What You’ll Do:

• Responsible for driving revenue for the portfolio through the qualification of all Inbound opportunities and maintaining great client and agency relationships
• Provide daily updates in a team format to the Head of Inbound Sales on existing sales opportunities and pipeline
• Qualify all Inbound enquiries, and deal professionally and effectively with all enquiries on a daily basis in line with the standard operating procedures
• Leads on conversion of all enquiries for 15 or fewer people for Meetings, Training & Events - Processing bookings up to contract and where required, attends site visits and meet & greet opportunities
• Ensure enquiries for 15 or more people, upon qualification, are directed to the correct seller or account owner within the business
• Support team management, and the wider teams in their reporting by ensuring CRM (inclusive of funnel notes) is updated in line with expectations and provides clear and accurate activities
• Develop and maintain strong working relationships with all sales colleagues, both within the group and at the venue/operations level.
• Optimize conversion rates for both new and existing business.
• Become an expert in and maintain extensive knowledge of all venue locations within the Convene and etc. venues portfolio, including venue capacities, booking guidelines, and pricing.
• Ensure 100% accuracy in data entry within the CRM system, in line with group expectations.
• Take responsibility for venue/hub admin associated with channel management and booking checks (Finance/Commission, etc.).
• Work from a Central office location.

What We Look For:

• Always seeking ways to make a positive impact on the business.
• Possesses strong organisational and time management skills to ensure tasks are completed.
• Thrives in a constantly evolving environment and never settles for the status quo.
• Not afraid to fail and learns from mistakes.
• Outstanding communication and presentation skills.
• Proven ability to work effectively with cross-functional teams in a fast-paced environment.
• Aligns with Convene’s core values of genuine, relentless, integrity, and teamwork (GRIT).

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

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