Job Description

Key Responsibilities:

1. Business Development & Revenue Generation

   • Identify and pursue new business opportunities in corporate, travel agencies, and group segments.

   • Maintain and develop relationships with existing clients to ensure repeat business.

   • Prepare and deliver sales presentations and proposals to potential clients.

2. Account Management

   • Monitor and manage key accounts, ensuring high client satisfaction.

   • Maintain a detailed client database and update CRM systems regularly.

   • Coordinate with other hotel departments to ensure seamless service for clients.

3. Market Research & Strategy Implementation

   • Conduct market analysis to identify trends, competitor activity, and potential opportunities.

   • Support the development and execution of sales and marketing strategies in line with hotel objectives.

4. Revenue & Reporting

   • Achieve sales targets and KPIs as defined by the Sales Manager.

   • Prepare weekly, monthly, and quarterly sales reports and forecasts.

   • Participate in budget planning and revenue strategies.

5. Collaboration & Representation

   • Attend networking events, trade shows, and industry functions to promote the hotel.

   • Work closely with the Front Office, Reservations, and Marketing teams to maximize revenue opportunities.

   • Represent Holiday Inn Express professionally to all clients and external stakeholders.