Your day to day
People
•
Manage key accounts and their hotel history
•
Travel when required to promote the hotel and develop potential business.
•
Ensure staff is properly trained and has the tools and equipment to carry out job
duties.
•
Interfaces with operations on a timely basis regarding future and existing needs
for customers
•
Manage day to day sales activities
•
Financial
Achieve budgeted revenues and personal sales goals and maximise profitability.
•
Monitors competitor’s activities and assists in marketing intelligence
•
Sells all facets of the hotel with a view to optimizing opportunities for revenue
growth
•
Initiates and prepares tenders for business
•
Assesses sales and marketing data
•
Assist in the preparation of the annual departmental operating budget
•
Monitor budget and control expenses in sales.
•
Produce monthly reports and sales forecasts to analyse current/potential market
and sales trends
Guest Experience
•
Provide guests with information (example: loyalty programmes, area attractions, restaurants,
facility information) to enhance guest experience
•
Schedule conventions and/or business group activities at the hotel and coordinate with other
hotel level departments to facilitate services agreed upon by the sales office and prospective
clients
•
Communicate to appropriate departments all pertinent information requirements and special
needs for arriving VIP’s, large groups, and other key guests
•
Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Accountability
This is the top sales and marketing job in a large, luxury, resort, or major flagship hotel. Hotel may
have multiple sites and facilities, high volume catering and/or convention facilities, and a large
number of VIP and special service guests. May manage a large number of professional level and
administrative sales, catering, and/or convention employee
•
Bachelor’s degree / higher education qualification / equivalent in marketing or related field
•
Four or more years of experience in a hospitality or hotel sales and marketing setting with direct
supervisory experience over a sales team
•
Strong knowledge of local businesses and business trends required
•
Must speak local language(s)
•
Other languages preferred
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
