Job Description

Location: Ujjain
Experience: 1-3 Years
Industry: Retail

Key Responsibilities

• Greet and assist walk-in customers in a professional and courteous manner.

• Understand customer requirements and recommend appropriate products or services.

• Explain product features, pricing, and offers clearly to customers.

• Generate leads and convert inquiries into successful sales.

• Maintain daily sales records, follow-ups, and customer data.

• Handle basic billing coordination and ensure smooth customer onboarding.

• Address customer queries, concerns, and complaints effectively.

• Coordinate with backend teams for order processing and service delivery.

• Meet or exceed assigned sales targets and KPIs.

Required Skills & Qualifications

• Strong communication and interpersonal skills.

• Good convincing and negotiation abilities.

• Customer-centric and presentable personality.

• Basic knowledge of MS Office / CRM tools is an advantage.

• Ability to work under targets and pressure.

• Graduate / Undergraduate (as per company policy).

Preferred Candidate Profile

• Prior experience in front-desk sales, retail sales, or customer handling.

• Freshers with strong communication skills are also welcome.

• Immediate joiners preferred.

What We Offer

• Fixed salary + attractive incentives.

• Performance-based growth opportunities.

• Training and skill development.

• Friendly and professional work environment.

Additional Information