Job Description

Key Responsibilities

• Welcome customers, understand their requirements, and provide personalized recommendations.
• Explain the features, quality, and performance of jewellery products to customers.
• Recommend complementary and optional items to enhance the customer shopping experience and increase sales.
• Achieve assigned sales targets set by the Sales Manager or General Manager.
• Calculate, quote, and negotiate jewellery prices and discounts within approved guidelines.
• Advise customers on current stock availability and upcoming collections.
• Monitor competitors' activities and keep the Sales Manager or General Manager informed of market trends.
• Handle customer inquiries and resolve complaints in coordination with the Sales Manager or General Manager.
• Maintain excellent customer relationships and uphold the brand's service standards.
• Perform other duties as assigned by the Sales Manager or General Manager.

Qualifications & Experience

• Bachelor's Degree in Marketing, Business Management, or a related field.
• Minimum of 3 years of sales experience, preferably within a high-end or prestigious jewellery retail store.
• Fluency in English and Arabic is essential.
• Computer literate with good knowledge of standard business applications.
• Strong sales, negotiation, and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Presentable, proactive, and customer-oriented, with a passion for luxury retail.
• Proven ability to achieve and exceed sales targets.

Why Join Us?

At Ali & Sons, we believe in creating rewarding career opportunities within an established UAE business group.

By joining AMWAJ, you will have the opportunity to:

• Represent a prestigious jewellery brand in the luxury retail market.
• Work in an elegant and professional retail environment.
• Develop your expertise in luxury jewellery sales and customer service.
• Be part of a supportive team that values performance and customer satisfaction.
• Build a long-term career with opportunities for professional growth and development.