Job Description

Company Description

Fairmont is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Fairmont Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.

Job Description

• To maintain a systematic recruitment and selection process, maintaining a database of internal and external candidates for employment, whereby the primary focus is to provide development opportunities and promotions from within the company, with external recruitment as back up.
• To adhere to set external recruitment procedures to obtain the best talents in the marketplace from the competition.
• To be able to communicate and explain the Employee In-House Rules & Regulations to employees.
• Coordinates with Departmental Heads in ensuring employee commitment to Company rules and Policies.
• To ensure that employee facilities are maintained and cleaned to hotel standards of operation, including the Employee Restaurant, bunker, Locker Rooms and other designated areas.
• To ensure that all People & Culture / Administration Practices are complete and in keeping with legal practices, Policies & Procedures and the Philosophy of the Hotel.
• Responsible for ensuring completeness and accuracy of all relevant statutory records, registers & Forms. To ensure all legal returns/formalities are complied with e.g., E.S.I., P.F, Apprenticeship Act, Contract labour, Employment exchange etc.
• To develop and implement employee training and development programmes that align with organisational objectives and support career progression.
• To oversee performance management systems, including appraisals and feedback mechanisms, to ensure fair and consistent evaluation of employee performance.
• To manage employee relations matters, including grievance handling, disciplinary procedures, and conflict resolution in accordance with company policies.
• To administer compensation and benefits programmes, ensuring accurate payroll processing and timely communication of benefits to all employees.
• To promote employee engagement and retention initiatives that foster a positive workplace culture and enhance organisational commitment.