Palm Lake Group

Sales Executive

Palm Lake Group  •  Pelican Waters, AU (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Overview

Are you a passionate and experienced Sales Consultant with a talent for building relationships and closing sales?

Do you thrive on delivering exceptional customer experiences and helping people make life-changing lifestyle decisions?

About Us

Established in 1977, Palm Lake Group is a proudly Australian, family-owned company with extensive experience in developing, constructing, and managing Lifestyle Resorts, Retirement Villages, and Aged Care Facilities across Australia. Our resorts aren’t just places to live they’re vibrant, active communities designed for comfort, connection, and enjoyment.

We are passionate about delivering premium homes and exceptional environments that enrich the lives of our residents. Our construction division plays a vital role in bringing this vision to life from the first foundation poured to the final finishing touch.

Join us in redefining over-50s living through quality craftsmanship and care.

Position Details

We are seeking a motivated and experienced Sales Consultant to join our team at Palm Lake Resort, Pelican Waters. This is a full-time, fixed-term role, working closely with the Sales Manager to guide prospective purchasers through the sales journey and deliver an exceptional customer experience from initial enquiry through to settlement and handover.

As an integral part of the sales team, you will play a vital role in showcasing our luxury lifestyle offering, nurturing prospective purchasers and their families, and ensuring the highest possible conversion from enquiry to sale.

Responsibilities

  • Manage incoming sales enquiries and guide prospective purchasers through the end-to-end sales process
  • Build strong relationships with prospective purchasers and their families to support sales conversion
  • Conduct display home and resort tours, presenting the Palm Lake lifestyle offering in a professional and engaging manner
  • Convert leads into purchasers while supporting sales targets and conversion outcomes
  • Maintain presentation standards of display homes to ensure a premium customer experience
  • Maintain regular communication with deposit holders to sustain engagement and support settlement outcomes
  • Assist with purchaser selections, contract documentation, deposits and handover processes
  • Liaise with internal teams regarding settlements, build progress and purchaser variations
  • Support the planning and delivery of promotional events and purchaser engagement activities
  • Maintain accurate sales records, database management and marketing collateral availability

What We’re Looking For:

We’re looking for someone who shares our belief that respect, passion and community underpin all the work we do.

To succeed in this role, you’ll bring:

  • Previous sales experience, ideally within the relevant target market
  • A National Police Clearance (required)
  • Real Estate Licence
  • Current C Class Driver’s Licence.
  • Demonstrated ability to close sales and achieve conversion outcomes
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with people from all backgrounds
  • A positive, enthusiastic and professional attitude with a polished personal presentation
  • High level of initiative, self-motivation and accountability
  • White Card (Construction General Safety Induction).

What We Offer:

At Palm Lake, we pride ourselves on offering exceptional lifestyle communities and providing our staff with a supportive and rewarding work environment. We offer our team:

  • Competitive Remuneration
  • Work-life Balance with flexible working hours.
  • Luxurious Work Environment - Be part of a premier over-50s lifestyle resort that sets the benchmark for excellence.
  • Professional Growth - Access industry-leading training and development programs to elevate your skills and career.
  • Supportive Team - Join a dedicated, innovative, and collaborative team passionate about delivering exceptional customer experiences.
  • 24/7 free access to compassionate, confidential support with our Employee Assistance Program (EAP)

How to Apply

This role is available for an immediate start so if this sounds like the role for you, apply now to submit your CV.

Please note that only shortlisted applicants will be contacted.

Palm Lake Group

About Palm Lake Group

Palm Lake Group boasts an impressive 48 years of expertise and firsthand knowledge in creating exceptional over-50s lifestyle resorts, retirement villages, and state-of-the-art aged care facilities. As a proudly Australian family-owned business, we are committed to crafting communities that are not only friendly and welcoming, but also inspiring and aspirational. Our extensive portfolio of communities throughout Australia has earned us high regard, including multiple industry awards from the Master Builders Association in recent years.

At Palm Lake Group, we oversee every aspect of community creation, starting from the initial design and development all the way through to the construction of our luxurious homes and state-of-the-art facilities.

Our dedicated sales and customer experience teams provide personalised guidance and support to ensure a smooth transition for our future residents and once settled, our resort teams work tirelessly to deliver the luxury lifestyle we are renowned for.

Currently, we proudly operate 27 resorts and 7 aged care facilities under the Palm Lake Group umbrella. With over 1200 employees spanning across Queensland, New South Wales, and Victoria, we are able to provide exceptional service and care to our residents.

In recognition of our commitment to excellence, we have been voted as one of the top 7 family-run businesses in Australia.

As we continue to grow, we are excited to expand with new sites under development in Bargara, Pelican Waters, Yamba, Forster, and Paynesville.

The future of Palm Lake Group is bright, and we look forward to creating even more incredible communities for our residents to enjoy.

Industry
Real Estate & Property
Company Size
51-200 employees
Headquarters
Southport, AU
Year Founded
1977
Social Media