Job Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Key Responsibilities

• Identify, solicit, and develop new corporate, government, airline, NGO, diplomatic, and travel trade accounts.
• Maintain and grow existing client relationships through regular sales calls, site inspections, presentations, and client engagement activities.
• Achieve individual monthly and annual revenue targets in line with the hotel's commercial objectives.
• Promote guestrooms, meetings and events, food & beverage, and other hotel services.
• Prepare and negotiate corporate rate agreements, proposals, contracts, and quotations in accordance with Accor commercial policies.
• Conduct market intelligence, competitor analysis, and identify new business opportunities.
• Ensure that all sales activities are accurately recorded in the approved CRM system and maintain an updated sales pipeline.
• Participate in sales blitzes, networking events, trade shows, and familiarization trips.
• Promote and enroll eligible clients into the ALL-Meeting Planner program and other Accor commercial initiatives where applicable.
• Collaborate closely with Revenue Management, Reservations, Front Office, Food & Beverage, and Finance to ensure seamless delivery of client requirements.
• Follow up on quotations, contracts, deposits, and outstanding receivables to support healthy cash flow.
• Prepare weekly sales activity reports, production reports, and account development plans.
• Maintain a high level of guest satisfaction and ensure all client commitments are fulfilled in line with Accor brand standards.
• Represent ibis Styles Accra Airport Hotel professionally while upholding Accor's values and service culture.

Qualifications

Minimum Qualifications

• Bachelor's Degree or HND in Hospitality Management, Tourism, Marketing, Business Administration, or a related field.
• Minimum of three (3) years' experience in hotel sales and marketing.
• Previous experience with an international hotel brand is highly preferred (Accor, Marriott, Hilton, Radisson, IHG, Hyatt, Best Western, etc.).
• Demonstrated experience in corporate sales, MICE sales, account management, and business development.
• Excellent negotiation, presentation, and relationship management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and hotel CRM/PMS systems.
• Ability to work independently, meet revenue targets, and perform effectively under pressure.

Competencies

• Results-oriented with strong commercial acumen.
• Excellent networking and interpersonal skills.
• Strong planning, organizational, and analytical abilities.
• High level of integrity and professionalism.
• Customer-focused with a proactive approach to business development.
• Team player aligned with Accor's service culture and values.

Additional Information

Your team and working environment:

ibis Styles Accra Airport City is a 3 star hotel located at Airport City close to the International Airport. It has a conducive environment with hardworking and friendly staff.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.