Job Description

KIMPTON LOS MONTEROS MARBELLAis an ode to the Mediterranean, a tribute experience to the golden years of Marbella in the 70's with 195 rooms and suites, different gastronomic spaces, swimming pool, spa, sports areas and the most beautiful views of the coast.

A hotel that works the ultimate expression of iconic luxury from the warmth and connection of the Kimpton brand in the premier area of Marbella.

At Kimpton you can:

Be yourself: Be yourself, bring your real self, your best version. Bring your experiences, your personality, your qualities, your creativity. With these ingredients is how you will get to customize the stay of our guests.

Lead Youserlf We trust you to give your best, take the initiative, do the right thing when no one is supervising, find creative ways to surprise our guests and colleagues. We support you in your growth and continuous improvement.

Make it count Why not improve the lives of those around us? Yours and our guests'. We care about both of you and that's why we look for every opportunity to create personalized experiences (Kimpton Moment) for both of you. That passion is what makes the work meaningful. What you do matters to us. You matter.

Working at Kimpton is not just work, and it's certainly not like working anywhere else. We value the innovation, creativity, passion and personality of each team member; we want everyone to be and feel who they really are.

What’s the job?

As Sales Executive, Under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel

Your day-to-day

• Implements the hotel’s MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business.

• Responsible for MICE segment in the hotel from enquiry to complete group operations.

• Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS).

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients.

• Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines.

• Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

• May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

• Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

• Build and maintain a rapport with local DMC's and international PCO's

• To be able to use market knowledge to identify sales opportunities and propose specific solutions.

• Close follow-up on new leads.

• Liaise with events department closely to handle logistics pertaining to every group.

• Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction.

• Develop awareness and reputation of the hotel and the brand in the local community.

What we need from you

• Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers.

• Display excellent attention to detail and organisational skills.

• Can multitask and work under pressure.

• Driven and ambitious to consistently deliver and exceed service standards.

• Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities.

What to expect from us

• Discounted international room rates.

• Room for professional growth in one of the largest hospitality companies.

• Training programmes and access to IHG’s training tool.

• Uniform and laundry service.

• Meals whilst on duty.

• Private health insurance discount.

• Kimpton Benefits: our platform with exclusive discounts for employees.

• Cool work environment and lots of fun! 😊