Job Description

1. Job Responsibilities & Tasks(Duties include but are not limited to)

• S ell the widest range of company’s products for assigned customers based on group channel guidelines.

• Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.

• Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.

• Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.

• Collect the invoices according to company’s aging policy.

• Prepare all needed documents for the call cycle market visits or business review, before going to the market.

• Maintain professional Business relation with His/her customers.

• Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.

• Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)

• Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.

• Detect and register new potential customers in his area based on CRM.

• Sell all potential customers with appropriate combination of product lines by closing GAPs.

• Handle customers complaints and report them to the sales team leader.

• Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.

• Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.

• Submit daily collection for the distributor or accountant.

• Issue returns for quality issue products or wrong orders and get approval from concerned parties.

• Report to the team leader any customer problem / objection that occurred, and he could not handle.

1. Required Job Qualifications & Competencies

   1. Education & Experience

• Minimum High School degree.

• Acceptable English Level.

• Acceptable Computer Literacy.

• A minimum of 1 to 2 years’ experience in similar and related field.