Job Description

CENTRAL TITLE DIVISION

Responsible for managing all sales activities within an assigned territory, from lead generation through closing. Develops and executes a business plan aligned with personal and organizational objectives to expand the customer base and drive revenue growth. Collaborates closely with sales, escrow, and support teams to ensure customer satisfaction and achieve long-term account goals consistent with company vision and values. Performs all duties in compliance with Old Republic National Title Insurance Company policies, procedures, and applicable state and federal regulations.

Essential Duties and Responsibilities

• Maintain and strengthen relationships with existing clients in partnership with escrow officers and management
• Demonstrate openness and willingness to lead and support associate sales efforts at all levels
• Identify, develop, and convert qualified prospects to expand the client base
• Provide consultative leadership to escrow offices and teams to support and grow business as needed
• Participate in regional and divisional collaboration calls, contributing to and, when appropriate, leading sales initiatives
• Utilize a consultative sales approach to assess current and anticipated customer needs and recommend appropriate title products and services
• Prepare annual business plans, reports, and other documentation as required by management
• Collaborate with sales management and the National Marketing team to develop and implement new marketing strategies
• Present title and closing processes, product information, and service demonstrations to clients
• Maintain accurate and detailed client profiles to support effective service delivery
• Conduct post-closing follow-ups to assess service quality and customer satisfaction
• Attend required sales meetings, calls, and training sessions
• Maintain a visible presence in the real estate community by representing the company at industry events, meetings, conventions, and professional organizations
• Monitor and report competitor activity and market conditions to management
• Maintain strict client confidentiality at all times
• Demonstrate a professional, courteous, and business-focused demeanor
• Accept supervision and feedback and work effectively with others
• Perform other duties as assigned
• Comply with company policies, regulatory requirements, and complete mandatory compliance training within required timelines

Knowledge and Skills Required

• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Proficiency in Microsoft Office Suite and Outlook
• Ability to prioritize and manage multiple projects effectively
• Strong organizational skills and attention to detail

Communication and Interpersonal Skills

• Professional written, verbal, and listening communication skills
• Positive, personable, and professional representation of the company
• Ability to build and maintain collaborative working relationships with peers, leadership, customers, and vendors
• Ability to interact effectively at all organizational levels via email, phone, video conferencing, and in person
• Active listening skills with awareness of verbal and nonverbal communication

Physical and Mental Demands

• Overnight travel by air or automobile may be required
• Valid driver’s license and auto insurance required
• Ability to handle confidential information with discretion
• Ability to work effectively under pressure and adapt to interruptions
• Repetitive and continuous typing required
• Standard work schedule of 8:30 a.m. – 5:00 p.m., Monday through Friday, with occasional after-hours attendance at company events
• Regular, reliable attendance is required

Sedentary work: The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

In addition to the essential functions listed above, it is expected that all employees model the Company’s commitment to a respectful, diverse, inclusive, and collaborative work environment at all times. Employees are expected to provide excellent customer service and consistently demonstrate a commitment to the Company’s policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities. This document reflects the essential functions and most significant duties and responsibilities of the job and shall not be construed as a detailed description of all the work requirements that are inherent in the position.

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Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer