Sales Executive
Buckman–Grand Rapids, MI
Location: Remote
Language:English
Travelup to 75%
Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment.
Primarily responsible for SAPPI Cloquet mill, with additional responsibility for Cornell Manufacturing. Prospecting territory would include UPM Grand Rapids, Liberty Becker MN, and PCA International Falls. This includes current business at SAPPI and Cornell with additional high percentage funnel projects for SAPPI in the pulp mill. Primary tasks include full closure of the currently pumping MCAi evaluation and closure of projects in the pulp mill.
Key Outcomes/Responsibilities
Customer Satisfactionmanaging the relationship with the customer in a manner that makesBuckman attractive and prevents attrition.
Actions: Business reviews, service reports (customer requested subjects and frequency), customer entertainment (lunch, dinner, teams building exercises), providing savings projects, responding to service calls as needed, data mining for issues as requested
Continuous improvementSales Executives should bringing savings projects to the customer to help improve the process (>10% of sales each year).
Actions: proposing chemical and/or digital solutions to lower customers costs, identifying process changes and assistingcustomer with implementation, optimizing applications or process variables/controls
Account GrowthSales Executive should reach annual sales targets by increasing volumes or obtaining new applications
Actions: commercial new applications, increasing volumes of existing applications to improve customer performance, working with sales manager to identify target applications
Reporting/serviceServicing the account in a manner that keeps the customer happy.
Actions: writing service reports, application testing and monitoring, business review with customer, process and application troubleshooting, responding to service calls, maintaining equipment
Basic Qualifications
Competencies
We appreciate the interest of recruitment partners, but we are not engaging external agencies for this role.
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Buckman is completely committed to helping our customers succeed, regardless of the challenges facing them, the industry they operate in or their location in the world. To fulfill that commitment, we surround our rigorously trained industry experts with the highest-quality chemicals, the latest smart technology and advanced data analysis. All focused on helping your operation improve productivity, increase profitability, and ensure safety, compliance and sustainability. That’s more than chemistry. That’s Chemistry, connected.