Job Description

Located in the heart of Broadbeach and just moments from the coastline, Sofitel Gold Coast Broadbeach is where French elegance meets beachside sophistication. With 296 beautifully appointed rooms, sweeping ocean and hinterland views, and vibrant dining destinations, this is a place where hospitality is alive, warm, and effortlessly refined.

Belong somewhere you can thrive.

Here, you’re part of a community that sees you, backs you, and invites your passion to shine. You’ll be empowered to think ahead, personalise moments, and deliver service with intention - because our guests deserve nothing less. And so do you.

A Career that lets your passion shine:

• Be at the heart of driving revenue across the MICE, Inbound Groups, and Leisure segments, connecting with clients and partners from around the world
• Develop and manage relationships with Leisure partners including Inbound Tour Operators, Travel Agents, International Tour Operators, DMCs, and MICE clients
• Actively source and convert new MICE business including corporate meetings, incentives, conferences, and events
• Conduct regular sales calls, domestic sales trips, and represent Sofitel at key trade shows and industry events
• Work closely with the Accor Regional Sales team to ensure the hotel has access to key accounts and maximise all sales opportunities
• Play a hands-on role in developing, implementing, and monitoring the effectiveness of sales strategies
• Provide regular market intelligence to the ADOS and DOSM, including competitor insights and ongoing market activity
• Convert leads into long-term business relationships and develop plans to follow up on prospective clients
• Conduct FAMILs to build awareness of the hotel's products and services
• Maintain accurate and up-to-date records using the Accor Sales Force system

Qualifications

What you will bring to the role:

• A genuine passion for luxury hospitality and the world of MICE and Leisure travel
• Proven experience in sales, with confidence in conducting client calls, visits, and trade event representation
• The ability to build and maintain meaningful relationships with clients and partners across domestic and international markets
• Strong organisational skills with the ability to manage multiple priorities and projects with ease
• A results-driven mindset balanced with a genuine care for the people behind every booking
• Excellent communication skills and a natural ability to influence and inspire

Additional Information

Thrive in our Sofitel Gold Coast Broadbeach community:

• A chef prepared meal complimentary on every shift
• Laundered uniforms to have you looking and feeling your best
• A complimentary Sofitel night’s stay each year, including breakfast, to celebrate your work anniversary
• Global discounts across Accor hotels, restaurants, and experiences
• An additional paid day off during your birthday month
• Personalised reward program curated to suit your lifestyle
• Discounted onsite parking, secure bike storage, and convenient access to public transport
• Walking distance to Broadbeach’s best dining, shopping, and coastline
• Leaders who invest in your development, coaching, and long-term career

Apply now and shape the future of your hospitality career with Sofitel.
Full Australian working rights are required for this position with the ability to work an average of 38 hours per week.

Our commitment to Diversity & Inclusion:

We’re proud to be an inclusive employer that celebrates diversity in all forms. If you require adjustments during the recruitment process, we welcome you to let us know so we can support you.