The candidate for this role will be responsible to drive merchant acquisition, revenue growth, and transaction volume within the assigned territory by identifying, onboarding, and activating new business clients, while ensuring effective pipeline management and disciplined CRM usage.
Identify, prospect, and onboard new merchants within the assigned territory.
Drive revenue growth by achieving assigned sales and acquisition targets.
Conduct product demonstrations, prepare proposals, and negotiate deals within approved pricing guidelines.
Manage the full sales cycle from lead generation to closure and merchant activation.
Build and maintain a strong and qualified sales pipeline to support consistent conversion rates.
Ensure timely follow-up on all leads in line with defined service level timelines.
Maintain accurate and up-to-date CRM records to support reporting and forecasting.
Support merchant onboarding in compliance with KYC and internal approval procedures.
Monitor early-stage merchant activity to ensure timely activation and transaction flow.
Engage merchants post-onboarding to address adoption challenges and increase usage.
Build and maintain strong client relationships to support retention and portfolio growth.
Identify opportunities for upselling and cross-selling to increase revenue and transaction value.
Prepare and submit periodic sales reports highlighting performance and pipeline status.
Track market trends and competitor activity within the assigned territory.
Collaborate with internal teams (Marketing, Product, Risk, and Operations) to resolve onboarding and operational challenges.
Bachelor’s degree in Sales & Marketing, Business Administration, or a related field
Minimum of 2+ years of experience in B2B sales or business development
Proven track record of achieving or exceeding revenue and acquisition targets
Strong understanding of SME and retail market dynamics
Proficiency in Microsoft Office and CRM systems
Strong negotiation, closing, and consultative selling skills
Fluency in English and Kiswahili
Strong attention to detail, organization, and reporting discipline
Location: Zanzibar & Arusha
Welcome to ITM Tanzania, your trusted partner for HR solutions and business success. With five years of experience in the market, we specialize in Talent support services, Workforce solutions, HR advisory & people operations, Organizational development support, Workforce optimization, Talent growth support
As a premier Human Capital Development and Business Solutions Company, we offer comprehensive services tailored to your organization's needs. Whether you need to find the right talent through recruitment & placement, streamline operations with staff outsourcing, enhance workforce capabilities through professional training, seek strategic guidance through HR advisory/consultancy, or foster collaboration and a positive work culture through team building & events management, we have the expertise to support your growth.
What sets us apart is our commitment to delivering top-notch services while leveraging our extensive experience in the market. We combine local knowledge with a global perspective to provide lasting value that exceeds your expectations.
Partner with ITM Tanzania to unlock your organization's full potential. Contact us today to explore how our HR solutions can drive your business forward.
Email:infotanzania@itmafrica.com
