Job Description

The Company

This is a unique opportunity to join a rapidly growing physical gold and silver brokerage that has been up and running for 10 years with total revenues more than £100 million. Frequently featured in editorials such as the FT, Reuters, WSJ, Daily Mail, Metro and CNBC, reflecting the strength of our reputation and the trust we have built globally.

A non-corporate environment with a focus on the bigger picture and the bottom line. We have a strictly no cold calling policy, all our enquiries are warm, and we receive a growing number of inbound calls from people looking to invest in gold or silver.

Our company thrives on a culture where the Pursuit of Brilliance, Passionate Curiosity, Thoughtful Respect, Virtuous Choices, and Positive Energy are the foundational values guiding our actions and interactions. We believe great people make a great company and so we are dedicated to fostering an environment where ambition flourishes, ideas are valued, and work-life balance is paramount.

We invest in our team through ongoing coaching, mentoring, and skills development, and provide opportunities for genuine growth. If you take pride in delivering quality work, enjoy working to high standards, and thrive in a supportive team that values agility and process, you’ll feel right at home here

Join our supportive & professional team, who take pride in both their work and each other.

The Role

We are seeking an accomplished and commercially astute Sales Executive to join our high-performing sales team. This role requires a motivated and disciplined sales professional with a demonstrable record of converting high-value enquiries, managing sophisticated client relationships, and executing sales with expertise.

As a Sales Executive, you will expertly handle enquiries from individuals seeking to invest in physical gold and silver. You will guide clients through the investment process with clarity and expertise, ensuring each interaction reflects the company’s values of trust, professionalism, and market excellence.

This is a pivotal role within a growing and ambitious business. As the company continues to expand, you’ll have the opportunity to contribute ideas, influence strategy, and develop your career within a respected and dynamic organisation.

Role responsibilities

• Convert enquiries into successful sales, delivering exceptional client experience and exceed conversion and revenue targets.
• Build and manage long-term client relationships, identifying opportunities to cross-sell and up-sell across the company’s full range of products and services.
• Demonstrate meticulous planning, organisation, and CRM discipline, ensuring all client interactions, trades, and communications are accurately recorded and compliant with internal processes.
• Provide clients with informed, balanced, and compliant investment guidance, ensuring all recommendations align with the company’s policies and ethical standards.
• Identify and secure new business channels, including partnerships with introducers, IFAs, and other intermediaries to generate recurring revenue streams.
• Contribute to marketing and thought leadership, supporting the company’s profile through client communications, market commentary, and written content for the website or financial press.
• Collaborate with internal teams (Operations, Compliance, Marketing) to ensure seamless trade execution and client satisfaction.
• Actively contribute to the company’s growth, sharing insights and initiatives that strengthen performance, client trust, and brand reputation.

Requirements

• Degree with a 2:1 class or higher, or equivalent experience
• Proven track record of successful sales experience
• Proven expertise in maintaining high conversion statistics
• Interest in current affairs and money markets
• Knowledgeable about global economics
• Fast and capable learner, with a drive for continuous improvement
• Excellent telephone etiquette
• Gravitas required to captivate clients of all levels
• Strong numerical ability
• Strong written skills
• Have a ‘can do’ approach and is tenacious.
• Ability to work under pressure and flexibility to cope with changing priorities
• A team player who can work on their own initiative
• A confident communicator, both verbal and written
• Good time-management and planning skills
• A diligent approach to work with a keen eye for detail

Benefits

Package & Hours

• Monday to Friday, 9 am – 6:00 pm (1-hour lunch break)
• £35,000 - £45,000 (dependent on experience)
• Impressive, uncapped commission structure with realistic first year OTE of £100,000
• Generous quarterly bonus
• Generous matched pension scheme
• Hybrid - remote/office working schedule

Holiday & Benefits

• Holiday & Benefits
• 25 days annual leave, plus bank holidays
• An extra day of holiday for your Birthday
• Private Healthcare & Health Cash Plan
• Christmas closing (confirmed annually)
• Regular Company Days and social activities
• Discounted gym membership
• Electric vehicle leasing scheme
• Cycle to work scheme
• Generous family leave policies
• A positive, ambitious, and rewarding culture

Successful candidates will be required to undergo a thorough onboarding and pre-employment screening process before commencing employment. This includes, but is not limited to, credit checks, criminal records checks, sanctions checks, and other relevant background checks. Any offer of employment is conditional upon the satisfactory completion of these checks.