Job Description

Minimum requirements:

• Matric
• At least 5 years sales experience in Freight/Linehaul or Logistics environment
• Valid Drivers License

Knowledge:

• Sales & Marketing principles and practices.
• External business environments.
• Company service charge rates.
• Company terms of payment.
• Company policies.

Responsibilities:

• Acquire New Business.
• Source Sales leads by analyzing niche markets and routes.
• Through these leads, establish contacts and liaise with companies within these markets/routes.
• Target potential clients and follow up by contacting them.
• Determine whether the potential client requires our services, schedule and confirm an appointment where necessary.
• Visit clients to explain the services we offer and ascertain the clients requirements & freight specifications.
• Evaluate the profitability of taking on the business.
• Present estimates and proposals, both verbally and in written form.
• Negotiate rates within a given parameter.
• Attend to incoming telephone queries and enquiries from potential clients.
• Facilitate processing of credit applications.
• Obtain the credit application from the client and submit to Head Office for approval.
• Obtain any further information required by the National Credit Manager in granting the credit.
• Client servicing: make sure a new client's profile is conveyed to the relevant departments.
• Visit or telephone existing clients.
• Establish whether the clients requirements have been met and discuss problems or concerns regarding the service provided.
• Liaise with the relevant departmental managers regarding client requirements or problems, and resolve problems accordingly.
• Report back to clients on the company's progress or conclusion with regards to their requirements or problems.
• Inform clients of any changes relevant to their business i.e. customs procedures, rate changes, etc.
• Report on weekly activities and progress in respect of action plans.
• Report back to the source of the sales lead on the outcome.
• Comply with the management of the quality management system.
• Understand and adhere to the job descriptions and work instructions.
• Establish the requirements of the client and conform to them.
• Adhoc or additional duties and responsibilities related to the position which will be delegated by the superior.