Job Description

Filinvest Hotel: CRIMSON RESORT & SPA BORACAY

In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the general guidance and supervision of the General Manager and within the limits of established Crimson Resort & Spa, Boracay policies and procedures, directs all hotel operations, and assesses, evaluates, and meets the short and long-term needs of the hotel to ensure its success.

Key Responsibilities

• Implements all sales action plans related to his / her market areas as outlined in the
  marketing plan.
• Implement strategies and activities to generate business revenue for rooms, F&B and
  other revenue generating opportunities
• Monitor competitors' performance and share relevant information to keep abreast in
  the industry trends and market condition; Update SWOT
• Pro-actively solicits business from new accounts and develops existing guests'
  loyalty by a regular pattern of sales calls, meeting with principals, bookers,
  and decision makers of target market
• Initiates and prepares proposals and submits them to the accounts on a timely manner
  or within 24H upon receipt of the query; Ensure proper encoding of leads in Ivvy
• Ensures rate quoted and committed to clients are within specified guidelines.
• Ensures rate quoted and committed to clients are within specified guidelines.
• Ensure that rates offered are within rate structure; for special rates, an approval must
  be sought from ADOS/DOS
• Provides yearly corporate/wholesale rates to qualified accounts with regular business
• Develops and maintains contact with business generators, meeting and convention
  planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate
  accounts, Government Departments, and other producers closely allied to hotel
  business
• Hosts potential clients either through familiarization trips or entertainments
• Oversee customer experience during their stay in the hotel and share any
  inputs/comments that will help the hotel perform better
• Plan and conduct familiarization tours and site inspections and client entertainments,
• Attends major travel functions to build accounts and exposure (i.e. trade shows and
  promotional events) that deal specifically with his / her market area.

QUALIFICATIONS

• Bachelors' degree in Business Administration, Hotel & Restaurant Management, Tourism Management, and the likes.
  
• Minimum of 2 years experience as a Sales Coordinator or Sales Executive, preferably in the hospitality industry.
• Proven track record of driving sales, meeting or exceeding revenue targets, and achieving business objectives.
• Strong understanding of the hotel industry, including market trends, competitive landscape, and client expectations.
• Proficient in developing and executing sales strategies to attract corporate clients, travel agencies, event planners, and other potential clients.
• Excellent relationship-building, negotiation, and communication skills to foster long-term client partnerships.
• Analytical and results-oriented, with the ability to track performance metrics and adjust strategies to achieve business goals.
• Willingness to work in Muntinlupa City. 

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