Job Description

About Avaya

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

Learn more at https://www.avaya.com

Short Description

Key Responsibilities

• Assess client requirements and design customized Avaya communication architectures (such as Avaya Aura or IP Office).
• Deliver product demonstrations, host technical discovery sessions, and answer deep-dive product questions for prospective clients.
• Partner closely with account managers throughout the sales cycle to craft technical proposals, scope projects, and ensure commercial/technical viability.
• Coordinate with internal implementation and engineering teams to ensure a smooth transition from the closed sale to deployment.

Qualifications & Skills

• Strong foundation in telecommunications, networking protocols, and unified communications (UC).Client-facing communication, presentation skills, and the ability to translate complex technology into business value.
• Proven experience analyzing complex enterprise IT environments and designing hybrid cloud, SaaS, or on-premises solutions.
• Strong ability to partner with Account Executives to qualify deals, navigate competitive landscapes, and handle complex technical objections.

Experience

5 - 8 Years of Experience

Education

Bachelor degree or equivalent experience in Computer Science or Electrical Engineering