Position
Title: Sales Engineer

Base Salary:
$92,196
to $125,640 annually DOE

Commission:
Target
commission of $20,000 annually

Benefits:
Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth and
education reimbursement programs.

Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer experience, and affordable plans
that put customers in charge.

As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.

Our Company
Values:

• 
  Genuinely Caring:
  We treat customers
  and colleagues like neighbors, with empathy and full attention.

• 
  Empowering You:
  We help customers
  choose what is best for them, and we support
  employees in implementing new ideas and solutions.

• 
  Innovation and Improvement:
  We
  constantly seek ways to improve how we serve customers and each
  other. 

• 
  Earning Your Trust:
  We build trust
  through clear, honest, human communication.

Job Summary

The Sales Engineer serves as
a trusted technical advisor, aligning Ziply Fiber's solutions with customer
business goals across networking, software, and cloud. This role partners
closely with sales teams to identify customer needs, craft tailored solutions,
and effectively communicate the value of Ziply Fiber’s services. As a key
customer-facing expert, the Sales Engineer drives technical conversations, overcomes
objections, and contributes to business development strategy.

Essential Duties and Responsibilities:

The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.

Customer Engagement & Relationship Management

·
Leads and facilitates analysis of customers
business needs in person or through collaboration tools to develop solution
strategies based on knowledge of customer’s technology environment.

·
Initiates and develops strong customer
relationships and act as a customer advocate within Ziply Fiber to ensure the
delivery of an exceptional customer experience.

·
Actively participate in account, module, and
market planning meetings.

Solution Development & Technical Documentation

·
Develop responses to client issued Requests for
Proposal/Information through design and thought leadership.

·
Develop statement(s) of work, scoping and design
documentation, solution summaries, operational support detail, and other
technical documentation to outline delivery and life cycle of services proposed
to customers.

Presentations, Proposals & Thought Leadership

·
Prepare technical proposals and presentations
for customers and provide limited scope responses to service and industry
questions.

·
Deliver both formal and informal presentations
which effectively represent the industry positioning and capabilities of Ziply
Fiber, and the business value and ROI of service offerings proposed to
customers.

Market Engagement & Training

·
Participate in relevant market, industry, or
technology organizations / associations, marketing events, and trade shows.

·
Provide basic service, capability, technology,
and industry training to internal and external groups.

Other Duties

·
Performs
other duties as required to support the business and evolving organization.

Required Qualifications:

·
High school diploma or GED.

·
Bachelor’s degree in
engineering or related technical field or equivalent work experience.

·
Minimum of seven (7) years’
experience in technology engineering, pre-sales or equivalent experience
including consulting or professional services.

·
Minimum of one (1) technology
domain certification preferred (CCENT, CCNA, CCDA, CCNP, AWS, Solutions
Associate, CompTIA Network+, Security+, MCSA, etc.). Preferred advanced
technology domain certification (CISSP, CCIE, AWS Solutions Architect, PMP,
CISM)

·
Broad understanding of IT
concepts, architectures, and processes, with experience supporting networking,
software, cloud, or security technology domains.

·
Must possess a deep
understanding of business strategies, execution model and technology enablement
within one or more related domains to drive engagement and though leadership
with clients.

·
Understanding of how
technology can be applied to address or accelerate customer business
objectives.

·
Proficient at both informal
and formal presentations to large technical and non-technical audiences.

·
Must have and maintain a valid driver’s license,
auto insurance, and satisfactory driving record.

Knowledge, Skills, and Abilities:

·
Demonstrated ability to
lead customer collaboration, discovery, and whiteboard sessions to draw out
technology solutions while establishing lasting relationships with customers.

·
Ability to communicate
effectively; internally and externally.

·
Excellent communications
skills including, writing, presenting, as well as accuracy and attention to
detail.

·
Ability
to work independently and apply sound judgment and reasoning skills to a
variety of situations.

·
Ability
to multi-task and collaborate effectively with other personnel to meet
deadlines.

·
Ability
to adjust to rapidly changing priorities and schedules.

·
Strong
customer service and relationship building skills.

·
Ability to drive on behalf
of the company in a safe and responsible manner.

Work Authorization

Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.

Physical Requirements

The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.

Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.

At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.

Diverse Workforce / EEO:

Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.

Ziply Fiber is a drug free workplace.