Job Description

The role specializes in driving Sales Team empowerment and process optimization. The successful candidate should be proficient in leveraging cutting-edge tools like HubSpot and Apollo to enhance organizational efficiency. Expertise includes enriching CRM databases for effective Business Development Representative (BDR) outreach. A proven track record in streamlining sales processes for heightened productivity and success is essential.

Main Responsibilities:

• Manage lead enrichment and associated processes, including data management and system analysis.
• Oversee Hubspot CRM management and assist the sales team with lead asassignment and reassignment.
• Research relevant information via Apollo and LInkedin to enrich leads.
• Monitor data quality, deduplicate records, and address inconsistencies in the CRM.
• Develop and maintain reports and dashboards to track performance metrics and provide insights for sales and marketing team.
• Integrate with sales tools like RingCentral for accurate, in-sync reports.
• Proactively crawl and scrub new leads to ensure data accuracy and relevance.
• Identify inefficiencies in current HubSpot workflows and recommend improvements.
• Support ad-hoc data analysis requests, task creation to BDRs, and lead followup.
• Collaborate across multiple departments to streamline communications and data handoffs.

Minor Responsibilities:

• Facilitate calibration sessions and participate in meetings to ensure effective communication.
• Communicate with BDRs to address inquiries and support their lead-related activities.
• Help train new team members and continue to guide them post-training for long-term success.
• Report KPIs, tools, and overall department status to primary stakeholders.

Requirements

Education:

• Bachelor’s Degree in Marketing, Business Administration, Business Management, Entrepreneurship, and other similar programs.

Required Work Experience:

• At least 1-2 years of experience in lead generation, data management, or B2B sales
• With CRM experience of at least 6 months
• 1-2 years in client success, preferred
• 1-2 years in end-to-end sales, preferred

Hard Skills:

• Data Management: Proficiency in managing and organizing data effectively.
• System Analysis: Ability to analyze systems to ensure efficient lead enrichment processes.
• CRM Management: Expertise in utilizing and managing any CRM platform.
• Lead Enrichment: Hands-on experience in lead enrichment processes.
• Data Quality Assurance: Skills in proactively crawling and scrubbing new leads for data accuracy.
• Research Skills: Strong research skills to gather relevant information.
• Analytical Skills: Ability to analyze data for informed decision-making.
• Administrative Skills: Efficient handling of supplementary tasks such as meeting scheduling and email management.

Soft Skills:

• Communication: Clear and effective communication to ensure collaboration and understanding.
• Organizational Skills: Strong organizational abilities to manage multiple tasks and responsibilities.
• Proactivity: Proactive approach in ensuring data accuracy and relevance.
• Problem-solving: Identifying and solving lead enrichment and data management issues.
• Team Collaboration: Collaborative mindset to work with BDRs and other teams.
• Customer Service: Responsive and customer-focused approach in assisting BDRs and addressing inquiries.
• Training and Guidance: Ability to train new team members and provide ongoing guidance for their long-term success.
• Adaptability: Flexibility to adapt to changing priorities and evolving responsibilities.

Collaboration:

• Sales, Operations, Marketing, Success, Dev

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps
• Backup internet connection with at least 10 Mbps
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• Peripherals and Workspace:
• A functioning webcam
• A noise-canceling USB headset
• A quiet, dedicated home office space
• A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.