Job Description

About Momos

Momos is the leading Guest AI Platform built for multi-location restaurant brands across the globe. We help Customer Service, Operations, and Marketing teams streamline guest feedback, automate issue resolution, and drive repeat revenue — all powered by AI. Our customers include some of the most iconic QSR and fast-casual brands across 23,000+ locations worldwide.

We’re growing quickly and investing in strategic field marketing to fuel our next stage of expansion. As we scale in North America, events will play a critical role in brand visibility, pipeline creation, and customer engagement.

About the role

This is a Vietnam-based role built to directly support Momos' US sales team. You'll be working in an APAC timezone while enabling a North American-facing sales motion — think overnight overlap, async-first delivery, and content built for the US buyer context.

You own the full enablement stack: playbooks, training, CRM hygiene, and coaching. Senior individual contributor — no reports, full ownership.

Requirements

Content & playbooks

• Build and maintain sales playbooks, pitch decks, objection handling guides, and battle cards for the US market
• Develop onboarding and ramp materials for new US sales hires
• Localize content to reflect US buyer behavior, decision-making cadence, and SaaS sales culture
• Collaborate with Product and Marketing to keep materials current

Training & coaching

• Design and deliver training covering product knowledge, sales methodology, negotiation, and customer handling
• Run async and live enablement sessions, role plays, and deal reviews
• Identify skill gaps and support targeted development across the team
• Help build a continuous learning culture that works across timezones

CRM & tools

• Own CRM configuration and adoption — you can build, not just navigate
• Build dashboards giving US sales leadership real pipeline and performance visibility
• Drive adoption of AI and automation tools for prospecting, follow-up, and forecasting

Cross-functional

• Align enablement priorities with US revenue targets alongside Sales and Finance leadership
• Partner with Marketing on campaign-to-close alignment and lead quality feedback
• Surface market insights to Product to inform roadmap decisions

What we're looking for

• 2–3 years in Sales Enablement, Sales Ops, or a closely related function
• Proven individual contributor — you've delivered real impact without a team beneath you
• Built playbooks, training programs, and enablement content from scratch
• Hands-on with CRM platforms (Salesforce, HubSpot, or similar) — configure, not just use
• Comfortable with AI and automation tools in a sales context
• Strong English communication (written and verbal) — your US stakeholders will expect clarity and polish
• Able to work overlap hours to support a US-based team (late evening Vietnam time)
• Self-directed — you manage priorities and ship without close supervision

Nice to have

• B2B SaaS, F&B tech, or multi-location brand experience
• SMB and enterprise sales support exposure
• Experience working in internationally distributed teams

Benefits

Why Join Momos?

• A chance to shape the visual motion identity of a high-growth AI SaaS brand in the QSR + enterprise space.
• Significant creative autonomy: you’ll be the go-to motion storyteller, able to craft narrative, shape messaging, and drive visual design decisions.
• Impactful work: your videos will be used in product launches, customer success stories, webinars, social campaigns, and enterprise sales decks — you’ll help translate AI value into business outcomes and revenue uplift.
• Collaborative environment: you’ll work closely with our marketing, product, and leadership teams — sharpening your craft, deepening your SaaS tech fluency, and growing your career in a dynamic scale-up environment.
• Competitive compensation and benefits, remote/hybrid flexibility (Bay Area preferred), plus opportunities to build and refine our motion asset library, mentorship, and professional development in design/motion.

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.Discretionary trips to our offices worldwide, with global travel medical coverage.
• Insurance (when it's safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal-opportunity workplace that embraces diversity and different cultures. We started as an international company and know that building an organization with diverse experiences, perspectives, and opinions allows our team to grow and excel.