EquipmentShare

Sales Enablement Specialist

EquipmentShare  •  $60k/yr  •  Kansas City, KS (Onsite)  •  16 days ago
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Job Description

T3 Sales Enablement Specialist

Job Title Sales Enablement Specialist

Navigating Customer Excellence and Churn Prevention

As a Sales Enablement Specialist, you are the linchpin of smooth interactions between our Account Executives and support teams. With our culture as your compass, you'll traverse the customer journey, serving as an indispensable partner who ensures every detail is meticulously attended to—from initial engagement to post-sale satisfaction and proactive churn prevention.

Salary $60K + Commission

** The ideal candidate should have:

-Proficiency in Cold Prospecting

-Account Management

-High Integrity Telematics/IOT/SaaS Sales

Key Responsibilities

  • Collaborate closely with Support teams to elevate the customer experience by addressing gaps, concerns, or inquiries during presale, implementation, and post-sale phases.

  • Provide timely assistance to Account Executives, bridging the gap between sales and support to enhance the customer journey.

  • Play a vital role in onboarding new customers, ensuring their needs are met and facilitating effective engagement with support teams.

  • Analyze sales data across different lifecycle stages, identifying areas for improvement and collaborating with support teams to provide targeted solutions.

  • Continuously refine the sales enablement process, working closely with support teams to optimize responsiveness and effectiveness.

  • Proactively identify signals of potential churn and work with support teams to implement strategies to prevent churn and enhance customer retention.

  • Stay informed about industry trends, market dynamics, and product advancements, providing insights to support seamless customer interactions and prevent churn.

  • Foster a culture of collaboration between Account Executives and support teams, prioritizing customer-centricity and churn prevention in all interactions.

  • Provide ongoing support to Account Executives and customers, addressing challenges and facilitating opportunities throughout the customer journey.

  • Coordinate & Collaborate with Product Teams: Be the loudest voice for your customer base.

  • Drive adoption of T3 Technology throughout the customer’s organization.

EquipmentShare

About EquipmentShare

EquipmentShare is a nationwide construction technology company that combines smart jobsite technology with equipment rental, retail, and service offerings to solve the construction industry’s most pressing pain points. Founded in 2015 and headquartered in Columbia, Missouri, the company has rapidly grown to include more than 300 locations across the United States and employs over 7,000 team members.

With a mission to build the future of construction, EquipmentShare offers an integrated approach that empowers contractors to work smarter, safer, and more efficiently. Its proprietary T3™ technology platform is OEM-agnostic and connects equipment, people, and materials on the jobsite — helping customers increase visibility, reduce downtime, and maximize productivity.

We’re always looking for curious, hardworking problem-solvers to add to our team! Check out our open positions and apply at equipmentshare.com/careers.

For more updates:

Twitter: @equipmentshare

Instagram: @equipment_share

Facebook: facebook.com/equipmentshare

Website: equipmentshare.com

Industry
Construction & Skilled Trades
Company Size
1,001-5,000 employees
Headquarters
Columbia, Missouri
Year Founded
2014
Website
equipmentshare.com
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