Job Description

This is an ongoing job posting

PropertyGuru is Southeast Asia’s leadingPropTech company, and the preferred destination for over 32 million property seekers monthlyto connect with over 50,000 agentsmonthly to find their dream home. PropertyGuru empowers property seekers with more than 2.1 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand and Vietnam.

PropertyGuru.com.sgwas launched in Singapore in 2007 and since then, PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 18 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio including leading property marketplaces and award-winning mobile apps across its markets in Singapore, Malaysia, Vietnam, Thailand as well as the region’s biggest and most respected industry recognition platform – PropertyGuru Asia Property Awards, events and publications across Asia.

For more information, please visit: PropertyGuruGroup.com; PropertyGuru Group on LinkedIn

About the Role

At PropertyGuru, we help people make confident property decisions by delivering trusted, transparent, and seamless experiences for both property seekers and agents.

As a Sales Enablement Intern, you will be part of a team that brings together customer experience and commercial performance. Through this internship, you’ll gain hands‑on exposure to real business operations—while actively contributing to initiatives that improve service quality, sales effectiveness, and overall customer experience.

This is a hands‑on learning role where your ideas, analysis, and curiosity will help shape meaningful outcomes.

What You’ll Work On

Sales Excellence

• Support the creation of sales enablement materials such as playbooks, training decks, and call guides
• Analyse sales performance data to identify trends and improvement opportunities
• Observe sales workflows and contribute ideas to strengthen consultative selling approaches
• Assist with the planning and execution of internal training sessions or workshops

Customer Service Excellence

• Review customer interactions to identify common issues, friction points, and service gaps
• Support tracking of key service metrics such as response time, resolution time, and CSAT
• Participate in quality assurance activities to understand service standards
• Contribute ideas to improve the end‑to‑end customer experience

Continuous Improvement

• Analyse data to generate insights that support better decision‑making
• Assist in documenting processes and identifying inefficiencies
• Support the preparation of reports, dashboards, and presentations
• Proactively suggest improvements to workflows, tools, and collaboration

What You’ll Gain

• Exposure to real‑world business operations and cross‑functional teams
• Hands‑on experience in analysis, problem‑solving, and process improvement
• Practical understanding of customer experience and commercial strategies
• The opportunity to contribute to projects with real business impact
• Guidance, mentorship, and feedback from experienced professionals

Who We’re Looking For

• Currently pursuing a degree in Business, Marketing, Communications, or related fields
• Curious, proactive, and eager to learn
• Strong analytical thinking and attention to detail
• Good written and verbal communication skills
• Comfortable translating observations into structured ideas and insights
• Familiarity with Excel/Google Sheets and presentation tools is a plus

Our commitment to you:

• Hybrid flexible working that focuses on outcomes over hours.

• Holistic rewards package covering your financial, physical & mental health.

• Multi-directional career development across all levels.

• Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.