Job Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This role is based in our 605 3rd Ave, New York, NY 10158, USA office.

Informa Connect's Foodservice Vertical is looking for a Sales Enablement Specialist, reporting to the Senior Director of Business Systems. The Sales Enablement Specialist supports the sales team by equipping them with the necessary resources, training, and tools to effectively engage with customers and drive revenue growth. The Sales Enablement Specialist responsibilities include coordination and implementation of sales tools, creating user guides, providing onboarding, ongoing training support, performance monitoring, delivering reporting analytics, and ensuring close collaboration with cross-functional teams for process optimization.

Key Responsibilities:

• Training and Development:
  • Develop and implement sales training programs, conducting onboarding sessions, and providing ongoing learning opportunities for the sales team
  • Create and maintain sales training materials such as presentations, user guides, recordings, and one-pagers, ensuring they are up-to-date and aligned with current processes
• Performance Analysis:
  • Track and analyze sales performance metrics to identify areas for improvement and develop targeted enablement strategies
  • Monitor and gauge the effectiveness and adoption of tools utilized by sales users
• Collaboration:
  • Work closely with sales leadership, operations, marketing, product, and other teams to ensure alignment and effective communication
• CRM and Tool Management:
  • Assist with the implementation and maintenance of sales enablement tools and the Salesforce CRM systems
  • Support the documentation of processes and operating procedures across sales enablement tool implementations
• Data Management:
  • Proactively monitoring CRM data, identifying errors and inconsistencies, and working with relevant teams and/or tools to correct errors and prevent future issues
• Support:
  • Respond to day-to-day technical enablement system requests and questions
  • Gather feedback from teams to continuously improve enablement resources and processes
  • Assist with performing quality assurance on newly developed Salesforce configurations
  • Assist with day-to-day questions from user base

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field
• 1-3 years of experience in sales, marketing, or customer success roles (sales enablement experience preferred)
• Strong understanding of sales methodologies and the sales process
• Excellent communication and presentation skills
• Proficiency with Salesforce CRM platform and sales enablement platforms
• Strong project management and organizational skills
• Data analysis capabilities to measure and report on sales enablement effectiveness

Required Skills

• Exceptional written and verbal communication
• Strong interpersonal skills and ability to work cross-functionally
• Attention to detail and commitment to quality
• Problem-solving mindset and ability to work independently
• Proficiency with Microsoft Office Suite and presentation software

Salesforce Admin Certification preferred but not required.

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $60,000 - $70,000 based on experience.

This posting will automatically expire on 8/1/2026.

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here