Job Description

Date Posted: 29-11-24

Position: Sales Director - Inbound- Tourism Industry

Job location: Dubai

Candidate MUST be in UAE

Inbound Tourism Sales Strategy:

• Develop and execute an inbound tourism sales strategy that aligns with the company's overall goals and targets for the UAE market.
• Identify key international markets (Europe, Asia, GCC, etc.) and segments to focus on based on trends, demand, and market potential.
• Implement targeted campaigns to attract international tourists to the UAE, utilizing tailored product offerings.

• Lead, mentor, and manage a team of sales professionals dedicated to inbound tourism.
• Provide ongoing training and development to the sales team, ensuring they are well-equipped with product knowledge, sales techniques, and the latest trends in inbound tourism.

• Conduct market research and analysis to understand international tourism trends, emerging markets, customer preferences, and competitor activities.
• Evaluate performance and adjust strategies accordingly to ensure maximum impact on inbound tourism.
• Develop pricing strategies and promotional packages that resonate with international tourists while maintaining profitability.

• Build and maintain strong relationships with international tour operators, travel agencies, DMCs (Destination Management Companies), airlines, and tourism boards.
• Identify new partnership opportunities with international stakeholders to expand the company's inbound tourism network.
• Foster collaboration with local attractions, hotels, transport companies, and other tourism service providers to create attractive tourism packages.

• Lead the sales team in targeting and closing high-value contracts with inbound tourism clients (e.g., group tours, FITs Free Independent Travelers, MICE clients).
• Collaborate with the marketing team to design promotional campaigns, events, and content targeted at international markets.
• Organize and attend international trade fairs, conferences, and roadshows to promote UAE tourism products.

• Prepare regular reports on sales performance, market trends, and inbound tourism growth.

• Ensure exceptional customer service and satisfaction for international clients, handling any inquiries or issues promptly and effectively.

Brand Promotion & Advocacy:

• Promote the company as a leader in inbound tourism to the UAE, enhancing its brand presence through strategic PR, media relations, and word-of-mouth.
• Represent the company at international tourism events, exhibitions, and forums to raise awareness of the company's offerings in key target markets.

Required Skills & Qualifications:

• Experience:
• Minimum 8-10 years of sales experience in inbound tourism, travel, or hospitality, with at least 5 years in a leadership role.
• Proven track record of driving inbound tourism sales, with experience in managing international client accounts and partnerships.
• Strong understanding of the UAE tourism landscape and the inbound market dynamics.
• Education:
• Bachelors degree in Business, Marketing, Tourism Management, or a related field. A Masters degree is a plus.
• Skills:
• Exceptional sales and negotiation skills.
• Strong leadership abilities, with the ability to inspire and manage a diverse team.
• Deep understanding of international travel trends, customer preferences, and tourism industry regulations.
• Excellent communication, presentation, and interpersonal skills.
• Languages:
• Fluent in English; proficiency in additional languages (Arabic, French, German, etc.) is an advantage.