
Our client is a premier, global CX management company with a dominant presence in Africa, India, Europe and the Middle East, and expanding into Northern America. Ranked among the top global CXM leaders in EMEA, we offer a range of data-driven solutions.
The Sales Director will be responsible for leading the end-to-end sales cycle, from market identification and prospecting through solution positioning, commercial negotiations and final closure. The ideal candidate will have a proven track record of building strong sales pipelines, managing enterprise-level opportunities and consistently converting qualified opportunities into revenue. Strong understanding of the BPO/ITES industry and the ability to engage with CXO-level stakeholders are essential.
Employment Type: Full-Time
Workplace: Remote
Location: Dubai
Candidates with experience selling to any of the following sectors will be preferred:
The role will be measured on:
They are particularly interested in a hunter-oriented sales leader who is not only capable of generating leads but can build a strong pipeline, personally drive strategic opportunities, overcome commercial and stakeholder challenges, and convert opportunities into signed business. The ideal candidate should be target-driven, commercially astute and highly execution oriented, with a demonstrated history of delivering measurable BPO sales results.
Own sales targets, revenue goals and new business acquisition objectives.

Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.
Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.