Job Description

SALES DIRECTOR - Ballparks of America

BPA SFM, LLC

LOCATION: Branson, MO

DEPARTMENT: SALES

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY

Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

The Sales Director is responsible for driving tournament sales by recruiting teams, building relationships with baseball and softball organizations, and supporting business growth through strategic sales efforts. This role works collaboratively with internal teams and key external partners to maximize participation and revenue.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Develop and lead the sales strategy in alignment with the venue's overall business plan
• Drive tournament sales by recruiting teams and supporting their experience before, during, and after events
• Communicate the venue's tournament experience effectively to teams, coaches, parents, leagues, clubs, and other baseball and softball organizations
• Build and maintain relationships with teams, coaches, parents, leagues, clubs, Ballparks Ambassadors, and other key contacts to support tournament participation and business growth
• Support and coordinate regional sales staff across the United States
• Maintain accurate contacts, sales activity, and communication history in the CRM in accordance with established procedures
• Prepare weekly pipeline and sales activity reports for senior leadership and the client
• Participate in sales meetings by contributing ideas, sharing trends, completing action plans, and recommending process improvements
• Support the hiring, training, and development of sales team members
• Represent the venue at trade shows, community meetings, and industry events to build relationships and support business development
• Stay current on industry trends, venue activity, and competitor activity within baseball and softball
• Protect confidential information
• Perform other duties as assigned by management

MINIMUM QUALIFICATIONS:

• Bachelor's degree preferred; or equivalent experience in sales, business development, or the hospitality industry
• Minimum of 6 years of sales experience, preferably in events, hospitality, or sports/recreation - sales experience in travel baseball preferred
• At least 3 years of experience managing a sales team or department
• Proven success in booking and executing a variety of events including corporate functions, banquets, tournaments, and community events
• Experience creating and executing marketing and sponsorship plans
• Familiarity with regional events and tourism organizations
• Strong knowledge of sales techniques and CRM tools
• Exceptional time management, organization, and interpersonal skills
• Customer-first mindset with strong leadership abilities

TRAVEL REQUIREMENTS:

• Travel up to 60% of time if not located in Branson, MO

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Expected to work varied hours
• Must be able to remain in a sitting stationary position for long periods of time
• May be required to sit or stand for extended periods of time both indoors or outdoors, and squat, stoop or bend
• Will be required to operate a computer
• Facility has intermittent noise