Job Description

The Sales Director - Accounts is a pivotal commercial role within Lendscape, responsible for both winning new business and growing the commercial footprint within existing customer accounts. Bridging the gap between new business development and strategic account management, this role drives revenue across the full customer lifecycle — from initial acquisition through to long-term expansion — contributing directly to the organisation's growth goals.

The role spans a defined market of nationwide small to mid-size equipment finance lenders, community banks, and enterprise financial services organisations, working alongside Customer Success, Marketing, and wider delivery teams to maximise commercial impact.

Requirements

New Business Development

• Proactively identify and secure new business opportunities through networking, market research, and lead generation within the defined target market.

• Develop a robust sales pipeline and ensure its steady, consistent growth.

• Customise sales tactics and presentations to target the specific needs and interests of individual prospects.

• Leverage Lendscape's established demand generation, pre-sales, and implementation capabilities to accelerate deal progression.

Account Management & Growth

• Serve as the primary commercial contact for assigned accounts, ensuring consistent engagement with customers' strategic initiatives.

• Identify and execute upsell and cross-sell opportunities within the existing account base to drive expansion revenue.

• Develop and maintain commercial account plans that form the commercial component of Lendscape's customer objectives.

• Own and deliver against a defined revenue target spanning both new business and existing account growth.

Customer Engagement & Advocacy

• Build and maintain strong, long-lasting client relationships, understanding customer needs and aligning solutions to their individual business goals.

• Work alongside Customer Success and Product teams to proactively advocate for customer product needs, representing the voice of the customer internally.

• Contribute to cross-functional efforts to maximise account growth opportunities and support customer satisfaction.

Market & Strategic Intelligence

• Stay abreast of industry trends, market activities, and competitor strategies within Fintech, Receivables Finance, and Asset Finance.

• Utilise market knowledge to develop competitive and innovative commercial solutions and position Lendscape as a strategic partner.

• Contribute to the broader commercial strategy, including scalable account management and sales processes.

Reporting & Performance

• Track and report on commercial performance across both pipeline and existing accounts, identifying areas for improvement and strategic alignment.

• Monitor sales performance metrics and analyse data to understand effectiveness and areas for improvement.

• Report on market forces influencing the territory and provide regular visibility on sales achievements to the CRO.

Professional Knowledge & Experience

• Proven track record in a combined new business and account management role, ideally within a SaaS, Fintech, or enterprise software environment.

• Domain expertise in commercial sales and account management, preferably within cloud-based financial solutions.

• Industry knowledge of enterprise software solutions such as ERP, CRM, or EPM; experience in Receivables Finance, Asset Finance, or Equipment Finance is a strong advantage.

• Experience managing large accounts, identifying upsell and cross-sell opportunities, and negotiating complex commercial agreements.

• Self-starter mentality with experience operating in start-up or scale-up environments.

• Bachelor's degree in Business, Marketing, or equivalent professional experience.

• Relevant certifications in account management, customer success, or cloud technologies are a plus.

Skills & Competencies

Communication

Exceptional ability to engage with key stakeholders including senior leadership, customers, and internal teams, ensuring alignment between customer needs and business goals.

Negotiation

Skilled in driving commercial negotiations, securing new contracts, and managing renewals to mutually beneficial outcomes.

Analytical Thinking

Strong capability to translate data and market intelligence into actionable insights, enabling strategic decision-making across both new business and account management activity.

Presentation

Comfortable presenting to customers and internal teams, clearly representing the company's vision and value proposition in a compelling and credible way.

Behaviours

Accountability

Takes full commercial ownership of the assigned territory and account base, consistently meeting or exceeding revenue targets across new business and expansion.

Initiative

Proactively identifies new opportunities — both in market and within existing accounts — and works collaboratively with internal teams to create executable growth strategies.

Adaptability

Quickly pivots and responds to changes in customer needs, industry trends, or internal strategies, maintaining long-term commercial momentum.

Continuous Learning

Stays up to date on industry trends, customer challenges, and competitor activity, proactively seeking opportunities for professional development.

Additional Information

• Travel to client sites and industry events will be required.

• Flexibility to work outside standard hours may be necessary to accommodate client schedules and global teams.

Benefits

• Private medical care and cash plan
• Flexible working hours
• Continuous training
• Learning and development
• Wellness and mindfulness perks
• Colleague volunteering
• Life assurance
• Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients

Our culture

We are very proud of our culture and our way of working. Below are our shared values and behaviours that make up our work environment and our day-to-day experience at Lendscape.

Achieve great things, together: We are supportive and empathetic, always available to lend a hand when needed.

Go above and beyond for customers: We are customer centric and give 100% to deliver exceptional outcomes. Everyone is willing to go the extra mile to solve the customer’s biggest challenges and help them get ahead.

Embrace every opportunity: We’re inspired by opportunities to sustainably grow ourselves. Lendscape and our customers.

Rise to the challenge: We are self-motivated, empowered with flexibility and autonomy to work in our best way.

What to expect

We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we’re keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career.

Lendscape is for everyone

Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work - a place where everyone is comfortable to work. We’re a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual.

We look forward to connecting with you.