Lucidya | لوسيديا

Sales Development Representative - Internship (3 Months)

Lucidya | لوسيديا  •  Riyadh, SA (Onsite)  •  1 month ago
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Job Description

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why This Role Matters

Our Enterprise Sales team is growing, and we're looking for two driven Saudi fresh graduates to join as SDR interns and hit the ground running. This is a real sales role, not a shadowing exercise. From week one, you will be doing the work: researching companies, reaching out to prospects, qualifying leads, and directly contributing to pipeline.

This is an opportunity to kickstart your career in sales by learning from some of the strongest sales veterans in the business.

If you are ambitious, curious, and want to learn sales by actually doing it - this is your start.

The best performers may be considered for a full-time position at the end of the programme.

What You Will Do

  • Research target companies and identify the right contacts to reach out to
  • Execute outbound prospecting via email, phone, and LinkedIn with messaging that is relevant and personalised
  • Qualify prospects and convert them into booked meetings for our Account Executives
  • Maintain accurate records in our CRM and manage your outreach with discipline
  • Share market feedback with the team - what's landing, what isn't, and why

Who You Are

  • A Saudi National
  • A recent graduate, ideally in Business, Marketing, Communications, or a related field
  • Fluent in Arabic and proficient in English - you will be communicating with prospects in both
  • Naturally curious. You like understanding how businesses work and whether a solution actually fits
  • Hungry and ambitious - you keep your eyes on the scoreboard and refuse not to win
  • Comfortable picking up the phone - cold outreach motivates you, not intimidates you
  • Organised, consistent, and accountable. You follow through without being reminded
  • You take rejection as data, not as a verdict
Lucidya | لوسيديا

About Lucidya | لوسيديا

Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.

Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.

Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Riyadh, SA
Year Founded
2016
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