Job Description

Sales Development Representative (Inbound)

Location: Phoenix, AZ (On-Site)

Department: Sales

At Raintree, we are transforming the therapy Electronic Medical Record (EMR) industry, empowering professionals to deliver enhanced care and achieve better outcomes. As an Inbound Sales Development Representative, you are the first point of contact for therapy clinics reaching out to learn more about our platform. Your mission is to provide an exceptional first impression, qualify interested leads, and bridge the gap between their curiosity and our solution.

Key Responsibilities

• Lead Qualification: Respond rapidly to inbound inquiries via phone, email, and web forms. You’ll be the "first responder" to clinicians and clinic owners who want to see Raintree in action.
• Discovery & Consultation: Conduct introductory calls to understand a clinic's unique needs, pain points, and current software gaps to determine if Raintree is the right fit.
• Strategic Collaboration: Work hand-in-hand with Account Executives to schedule high-quality demos and provide them with the deep-dive research needed to close deals.
• Pipeline Management: Utilize Salesforce and Outreach.io to track lead progress and ensure no potential partner falls through the cracks.
• Brand Ambassadorship: Act as a knowledgeable advocate for our top-rated EMR platform, tailoring your message to both adult and pediatric therapy domains.

Qualifications

• Education: Bachelor’s degree or equivalent life/work experience.
• Experience: 0–2 years of experience in sales, customer service, hospitality, or lead-gen roles. We are willing to train the right candidate!
• Communication: Exceptional verbal and written skills. You can explain complex ideas simply and build rapport quickly over the phone.
• Tech Literacy: Familiarity with Google Suite (Docs, Sheets, Gmail). Previous exposure to a CRM like Salesforce or a sales tool like Outreach is a plus, but not required.
• Interest in Healthcare: A genuine curiosity about the healthcare or therapy (PT/OT/SLP) industries.

Attributes for Success

• Speed & Urgency: You thrive in a fast-paced environment and understand that a fast response is the key to a happy prospect.
• Active Listener: You ask great questions and listen more than you talk.
• Organized: You can manage a high volume of leads without losing track of the details.
• Coachability: You’re an "always-learning" individual who welcomes feedback and is eager to grow into a senior sales or account role.
• Professionalism: You carry yourself with confidence and neatness, representing Raintree’s mission with integrity.

Note: This role requires a 5-day on-site presence in Phoenix, AZ.

Join our mission and be a part of our story. Apply today!

Our Perks

• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave

About Raintree Systems​

Raintree is the preeminent provider of electronic health records (EHR) and revenue cycle management (RCM) software for the therapy and rehabilitation industry. Founded in 1983 and headquartered in Chandler, AZ, Raintree serves enterprise and mid-sized organizations across physical therapy, occupational therapy, speech-language pathology, and ABA specialties. Our award-winning, all-in-one platform empowers therapy professionals to deliver superior patient care through innovative clinical documentation, automated billing, and actionable business intelligence. With over 2,500 implementations and a commitment to "Software-as-a-Relationship," we are a mission-driven team dedicated to transforming healthcare technology and improving outcomes for everyone.

Our Core Values

We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible

We love to Solve Problems - We are Committed to Greatness - We are a High Performance Team

Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.